Parts Counter Salesperson

DEL AMO MOTORSPORTS GROUP•El Cajon, CA
•$17 - $19•Onsite

About The Position

El Cajon Harley-Davidson is a well-established, customer-focused dealership with a reputation for quality products, knowledgeable staff, and exceptional service. We are looking for a like-minded Parts Salesperson who is honest, self-driven, results-oriented, and committed to providing an outstanding customer experience. This is your opportunity to join a fun, community-focused team and grow with a dealership that is passionate about Harley-Davidson and the riding community.

Requirements

  • Previous Harley-Davidson parts experience required, including familiarity with Harley-Davidson parts, fitment, and motorcycle components.
  • High School Diploma or equivalent.

Nice To Haves

  • Motorcycle License is a plus.

Responsibilities

  • Greet and assist all guests with a positive, helpful attitude while identifying their parts and accessory needs.
  • Recommend appropriate Harley-Davidson Genuine Parts, accessories, riding gear, and related products based on customer needs.
  • Assist customers with parts identification, product availability, pricing, and compatibility.
  • Review and follow up on pending special orders and notify guests when parts arrive or provide updated ETAs.
  • Process parts sales, orders, returns, and exchanges accurately and efficiently.
  • Maintain an organized, clean, and properly stocked parts counter and sales area.
  • Monitor inventory levels and communicate stocking needs or opportunities to management.
  • Assist customers with locating and ordering parts for motorcycles
  • Follow up with customers on special orders, quotes, and outstanding parts requests.
  • Meet or exceed monthly sales goals by utilizing available dealership resources and providing excellent customer service.
  • Complete daily checklists and assigned department tasks.
  • Complete all Company required and OEM product training.
  • Serve as backup cashier when needed.
  • Stay current on Harley-Davidson models, Genuine Parts, accessories, and aftermarket products.
  • Maintain familiarity with parts catalogs and dealership ordering systems.
  • Assist with parts receiving, stocking, labeling, and inventory organization.
  • Assist with Service Department parts requests and special orders.
  • Communicate inventory, product, and customer service improvement ideas to management.
  • Maintain accurate customer and order information in dealership systems.
  • Assist with warranty-related parts requests and documentation when needed.
  • Perform other duties as assigned by management.
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