Parts Counter Sales Associate - 2nd Shift

VANGUARD TRUCK CENTERS LLC • Cahokia, IL

2d • $45,000 - $75,000 • Onsite

About The Position

Vanguard Truck Centers is seeking a Parts Counter Sales Associate to sell parts to all customers, over the counter, through the shop, or on the phone. Vanguard Truck Centers owns and operates full service commercial truck centers in the United States and is a growing and profitable company. The ideal candidate will provide a high level of service to internal and external customers while ensuring efficiency and accuracy in parts management.

Requirements

• High school diploma or general education degree (GED)
• One to three months related experience and/or training, or equivalent combination of education and experience.
• Ability to read and interpret safety rules, operating instructions, and procedure manuals.
• Ability to write routine reports.
• Ability to speak effectively before groups of customers or employees.
• Safety shoes are required on day one of employment.
• Successful completion of a background screening.

Nice To Haves

• Bilingual

Responsibilities

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials.
• Answers phone calls, providing price quotes and other information.
• Reviews shop estimates to be sure the parts that are ordered are correct.
• Pulls and fills orders from warehouse inventory.
• Notifies parts manager of out-of-stock parts.
• Locates out-of-stock parts from outside source and submits an emergency order if necessary.
• Notifies service advisor and customer when special ordered parts arrive or are delayed.
• Notifies the shop when parts have arrived and delivery times.
• Pulls orders for delivery to shop and ensures parts are tagged.
• Verifies will-call and back-order files weekly.
• Replenishes assigned inventory daily.
• Assists outside sales representatives with orders.
• Receives payment or obtains credit authorization.
• Issues credit for parts returned.
• Issues and tracks requested shop tools to technicians.
• Keeps orderly records of all repair orders, invoices, and estimates.
• Solicits assigned accounts by phone.
• Keeps counter areas clean and performs daily cleaning of computer terminals and printers.
• Participates in training programs and stays current on new products.

Benefits

• Competitive salary
• 401k with employer match
• Medical, dental, and vision insurance
• Employer paid STD and Basic life
• Optional life and LTD
• Flexible Spending Account
• PTO – Paid Time Off program
• Career Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED