Parts Counter Employee

Transteck • Jonestown, PA

2d • Onsite

About The Position

Transteck, Inc. is hiring an experienced Parts Counter Employee for its heavy truck dealership. The position involves serving customers through in-person, phone, email, and online sales, sourcing parts for speedy fulfillment, and meeting sales and gross profit goals. The employee will also be cross-trained in warehouse and parts delivery work. Ongoing OEM training is provided to keep the employee current with parts changes.

Requirements

• High school diploma or GED.
• Clean driving record.
• Must pass a background and criminal records check, physical exam, and drug screen.

Nice To Haves

• One to two years of sales experience preferred.
• Experience as a parts counter employee.

Responsibilities

• Handle in-person, phone, email, and online parts sales.
• Source parts as needed to fulfill requests quickly.
• Meet sales and gross profit goals.
• Order parts according to dealership procedures.
• Maintain special-order parts for the service department.
• Resolve customer problems and provide excellent customer service.
• Maintain a clean and safe work area.
• Complete ongoing OEM training to stay current with parts changes.
• Provide written quotes to customers as needed.
• Process core and warranty items according to company guidelines.
• Cross-train in warehouse and parts delivery positions.

Benefits

• Uniforms.
• Medical insurance.
• Dental and vision insurance.
• Short-term and long-term disability insurance.
• 401(k).

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED