Parts Coordinator (Hourly)

Boyd Group Services•Nashville, TN

26d•$18 - $23•Onsite

About The Position

The Parts Coordinator is responsible for providing an exceptional customer experience by managing the ordering, receiving, storing, dispatching, and return of parts for each repair order. The role verifies the accuracy and quality of parts received on time according to the production schedule and vehicle needs. It supports repair-shop operations by coordinating with vendors and team members, tracking parts, processing invoices and credits, and monitoring vendor performance and pricing. The position is based in Nashville, Tennessee, and pays $18.00–$23.00 per hour depending on experience.

Requirements

High school diploma or equivalent.
1–3+ years of experience working with automotive parts.
Customer-service orientation and strong organizational ability to manage pressure, conflicting demands, and task priorities.
Initiative in problem-solving situations.
I-CAR Registered; working toward Gold Class certification.
Effective verbal and written communication skills.
Strong attention to detail and a high degree of accuracy.
Ability to manage a fast-paced environment, multitask, and work under pressure.
Working knowledge of vehicle repair practices.
Working knowledge of Summit and Repair Centre management information systems.
Working knowledge of Mitchell and Audatex.
Experience with parts-sourcing tools: Car-part, Progi, APU, and LKQ B2B.
Solid problem-solving abilities.
Above-average computer proficiency and organizational skills.
Ability to succeed in a fast-paced work environment and work well with others to achieve common goals.
Frequently bend, crouch, reach, and handle tools; lift materials weighing more than 50 pounds.

Nice To Haves

Auto body parts experience is a bonus.

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate customer requests and needs to appropriate team members.
Order and receive repair-order parts from vendors, verifying their quality, correctness, and quantity and identifying the parts needed to complete shop repairs.
Distribute parts to the shop on time according to the production schedule.
Enter parts invoices into the recommended Management Information System (MIS).
Label and track parts by repair order number and store them with the vehicle and/or scheduled repairs.
Communicate Parts Price Changes (PPI) to required team members.
Order and receive supplemental parts in the MIS and monitor the performance of parts, materials, and sublet vendors.
Reconcile the parts vendor invoice history report daily.
Post and file or scan invoices and credit memos in a timely manner.
Verify vendor invoices include the correct negotiated discounts to maintain proper profit margins.
Perform other duties as assigned.

Benefits

Annual paid time off (PTO) plans.
Two weeks of paid parental leave for full-time employees who work a minimum of 30 hours per week.
Six paid holidays annually.
Medical, prescription drug, dental, and vision insurance effective Day 1.
401(k) retirement plan with company match.
Employer-paid short-term disability and life insurance.
Additional voluntary life insurance.
Continuing education opportunities.
Free prescription or non-prescription safety glasses annually.
Annual voluntary uniform stipend.
Voluntary Daily Pay option.