Parts Coordinator (Hourly)

Boyd Group Services•Nashville, TN

22d•$18 - $20

About The Position

The Parts Coordinator is responsible for providing an exceptional customer experience by managing the ordering, receiving, storing, dispatching, and returning of parts for each repair order. The role verifies the accuracy and quality of parts received in time to meet production schedules and vehicle needs, and contributes to the success of the customer experience. The coordinator works with vendors and shop personnel, tracks parts and invoices, and monitors vendor performance and pricing.

Requirements

High school diploma or equivalent.
1–3+ years of experience working with automotive parts.
Customer-service orientation and strong organizational ability to manage pressure, conflicting demands, and task priorities; takes initiative in problem-solving situations.
I-CAR Registered, working toward Gold Class certification.
Effective verbal and written communication skills.
Strong attention to detail and a high degree of accuracy.
Ability to manage a fast-paced environment, multitask, and work under pressure.
Working knowledge of vehicle repair practices.
Working knowledge of Summit and Repair Centre management information systems.
Working knowledge of Mitchell and Audatex.
Experience or working knowledge of Car-part, Progi, APU, and LKQ B2B parts-sourcing tools.
Solid problem-solving abilities, above-average computer proficiency, and above-average organizational skills.
Ability to succeed in a fast-paced work environment and work well with others to achieve common goals.
Frequently bend, crouch, reach, and handle tools; lift more than 50 pounds of materials.

Nice To Haves

Experience with auto body parts.

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate customer requests and needs to appropriate team members.
Order and receive parts from vendors according to repair orders; confirm their quality, correctness, and quantity, and identify the parts needed to complete repairs.
Distribute parts to the shop in accordance with the production schedule.
Enter parts invoices into the recommended Management Information System (MIS).
Label and track parts by repair order number and store them with the vehicle and/or scheduled repairs.
Communicate Parts Price Changes (PPI) to required team members.
Order and receive supplemental parts in the MIS, monitor parts, materials, and sublet vendor performance, and reconcile the parts vendor invoice history report daily.
Post, file, or scan invoices and credit memos in a timely manner.
Verify vendor invoices include the correct negotiated discount to maintain proper profit margins.
Perform other duties as assigned.

Benefits

Annual paid time off (PTO) plans.
Two weeks of paid parental leave for full-time employees working a minimum of 30 hours per week.
Six paid holidays annually.
Medical, prescription drug, dental, and vision insurance effective Day 1.
401(k) retirement plan with company match.
Employer-paid short-term disability and life insurance.
Additional voluntary life insurance.
Continuing education opportunities.
Free prescription or non-prescription safety glasses annually.
Annual voluntary uniform stipend.
Voluntary daily pay option.