Parts Coordinator

Fidelity Building Services Group•Glencoe, MD
•Onsite

About The Position

Central Tech Services, Inc., a commercial and industrial HVAC service company specializing in large chiller systems and central cooling plants, is seeking a Warehouse / Parts Manager for its team in Sparks, Maryland. The role supports commercial HVAC service operations by overseeing parts ordering, inventory control, warehouse organization, receiving, distribution, and repair quote coordination. It also includes coordinating with suppliers, staging materials for service and preventive maintenance, maintaining accurate records, processing returns and oil analysis samples, and delivering or picking up parts using a company vehicle. The position provides backup service support as needed. This is a full-time position, Monday through Friday, eight hours per day (40 hours per week). Occasional evening or weekend work may be required. Work is primarily performed in a professional office and warehouse environment using standard office equipment. Central Tech Services (CTS), A Fidelity Company, provides central plant chiller services, overhauls, and upgrades across brands including Carrier, Daikin/McQuay, Trane, and York. The company serves property managers and building owners in healthcare, biotech, defense, hospitality, and manufacturing, focusing on maintenance, repairs, system overhauls, and optimization of large-tonnage chiller systems.

Requirements

  • Strong organizational skills and attention to detail.
  • Basic computer skills and the ability to learn company software.
  • Ability to prioritize tasks, manage time, and meet deadlines.
  • Effective communication skills and professional telephone manners.
  • Valid driver's license and ability to meet company vehicle requirements.
  • Ability to safely lift, carry, load, and unload parts and materials.
  • Willingness to obtain forklift certification if needed.
  • Ability to maintain accurate records and follow company procedures and safety policies.
  • High school diploma or equivalent.

Nice To Haves

  • HVAC parts experience.
  • Basic computer application knowledge.
  • Customer service experience.

Responsibilities

  • Order parts, supplies, and materials from reliable, cost-effective sources.
  • Manage technician repair quotes by identifying and selecting repair parts for HVAC equipment and chillers, obtaining supplier pricing and availability, tracking quote status, and providing information to the Business Development team for quote preparation.
  • Coordinate with suppliers regarding orders, deliveries, backorders, returns, and warranties.
  • Receive, inspect, label, and stage materials for the appropriate repair and maintenance jobs.
  • Maintain an organized, clean, and safe warehouse.
  • Operate a company vehicle to deliver materials to job sites and pick up parts from suppliers.
  • Safely handle and move materials; obtain forklift certification if required.
  • Prepare, document, and ship oil analysis samples as requested.
  • Use company computer systems, email, and inventory, purchasing, quoting, and work order applications.
  • Provide backup service support by answering calls, taking service requests, and relaying messages.

Benefits

  • Competitive pay and benefits.
  • Medical, dental, and vision insurance.
  • Company-paid life and disability insurance, with additional coverage options.
  • 401(k) retirement plan with company match and immediate vesting.
  • Paid holidays and paid time off that increases with tenure.
  • Education assistance and opportunities for career growth.
  • Flexible spending accounts, employee discounts, and a confidential Employee Assistance Program.
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