Parts Coordinator

Vesco Material Handling Equipment•Rocky Mount, VA
•Onsite

About The Position

Don't just sit on the bench, join the game! We have an opportunity for you to really show your abilities to: Provide superior customer service to our customers via walk-in, phone and email interactions. Work with technicians in fulfilling parts' needs for repairs. Provide follow-up to customers on the status of parts orders. Provide Corporate Parts Manager with feedback on reorder points, parts sales, etc. Atlantic Coast Toyotalift is committed to providing superior customer satisfaction by providing timely & trustworthy service. Our customers rely on our talented and dedicated techs to provide planned maintenance, troubleshooting & repair of mechanical issues and offer solutions to help keep their material handling equipment in top-notch condition.

Requirements

  • Computer experience including Word, Excel, Outlook, and various vendor portals
  • Desire to help our customers and technicians get equipment repaired and running in a timely manner
  • Working knowledge of reading schematics, blueprints, etc.
  • Willingness to learn and think outside the box

Nice To Haves

  • Prior experience working parts orders (automotive, industrial, construction, etc.) is preferable
  • Experience with heavy equipment or forklift parts definitely helps but this can be taught

Responsibilities

  • Provide superior customer service to our customers via walk-in, phone and email interactions
  • Work with technicians in fulfilling parts' needs for repairs
  • Provide follow-up to customers on the status of parts orders
  • Provide Corporate Parts Manager with feedback on reorder points, parts sales, etc.
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