Parts Coordinator

Fidelity Building Services GroupGlencoe, MD
Onsite

About The Position

Fidelity Power Systems, one of the nation's largest distributors of Rehlko, formerly Kohler Generators and Power Systems, is seeking a diligent Parts Procurement Coordinator to join our expanding team operating out of our headquarters in Sparks, MD.

Requirements

  • Exceptional oral and written communication skills.
  • Excellent typing skills.
  • Professional telephone manners.
  • Excellent inter-company relations.
  • Excellent customer service skills.
  • Ability to maintain professionalism during periods of high volume and stress.
  • Ability to work with suppliers, service technicians and management personnel.
  • General administrative and computer skills including internet usage.

Responsibilities

  • Obtain parts pricing for quotes, Price the quotes and type them up to be sent out to the customers. Give completed quotes to the Service Manager for review and approval.
  • Order all parts for the assigned service technicians in the quickest yet most cost-effective source.
  • Create the quoted job, work order for dispatch to schedule.
  • Mark all incoming parts with proper job or ticket number. Put material in proper location for staging. Include a copy of the order sheet with the parts.
  • Be available to back up Service support team answering phones, taking service calls, and learning the dispatch system.
  • Maintain an accurate record of all parts ordered and be persistent with suppliers for parts that are delayed.
  • Maintain an accurate inventory.
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