Parts Coordinator

Boyd Group Services•North Ridgeville, OH

1d•$18 - $22

About The Position

The Parts Coordinator is responsible for delivering an exceptional customer experience by managing the ordering, receiving, storing, dispatching, and return of parts for repair orders. The role verifies the accuracy and quality of parts in accordance with production schedules and vehicle needs, and supports the successful completion of repairs by coordinating parts with vendors and shop teams. The position requires automotive-parts experience, customer-service orientation, strong organization and communication skills, and the ability to work accurately in a fast-paced environment. It also involves physical tasks such as bending, crouching, reaching, handling tools, and lifting materials in excess of 50 pounds.

Requirements

High school diploma or equivalent.
1–3+ years of experience working with automotive parts; auto body parts experience is a bonus.
Customer-service orientation and strong organizational ability to manage pressure and competing demands, prioritize tasks, and take initiative in problem-solving situations.
I-CAR Registered and working toward Gold Class certification.
Effective verbal and written communication skills.
Strong attention to detail and a high degree of accuracy.
Ability to manage a fast-paced environment, multitask, and work under pressure.
Working knowledge of vehicle repair practices.
Working knowledge of Summit and Repair Centre management information systems.
Working knowledge of Mitchell and Audatex.
Familiarity with parts-sourcing systems Car-part, Progi, APU, and LKQ B2B.
Solid problem-solving abilities.
Above-average computer proficiency and organizational skills.
Ability to succeed in a fast-paced work environment and work well with others to achieve common goals.
Frequently bend, crouch, reach, and handle tools.
Lift materials weighing in excess of 50 pounds.

Nice To Haves

Auto body parts experience.

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate customer requests and needs to appropriate team members.
Work with vendors to order and receive parts listed on repair orders, confirming their quality, correctness, and quantity and identifying parts needed to complete repairs.
Distribute parts to the shop in a timely manner in accordance with the production schedule.
Enter parts invoices into the recommended Management Information System (MIS).
Label and track parts by repair order number and store them with the vehicle and/or scheduled repairs.
Communicate Parts Price Changes (PPI) to required team members.
Order and receive supplemental parts in the MIS and monitor the performance of parts, materials, and sublet vendors.
Reconcile the parts vendor invoice history report daily.
Ensure invoices and credit memos are posted and filed or scanned in a timely manner.
Verify vendor invoices reflect the correct negotiated discount to maintain proper profit margins.
Perform other duties as assigned.

Benefits

Annual paid time off (PTO) plans.
Two weeks of paid parental leave for full-time employees who work a minimum of 30 hours per week.
Six paid holidays annually.
Medical, prescription drug, dental, and vision insurance effective on Day 1.
401(k) retirement plan with company match.
Employer-paid short-term disability and life insurance.
Additional voluntary life insurance.
Continuing education opportunities.
Free prescription or non-prescription safety glasses annually.
Annual voluntary uniform stipend.
Voluntary daily pay option.