Parts Coordinator (hourly)

Boyd Group Services•Waverly, WV

26d•$16 - $18

About The Position

The Parts Coordinator is responsible for providing an exceptional customer experience by managing the process of ordering, receiving, storing, dispatching, and returning parts for each repair order. The role verifies the accuracy and quality of parts received in a timely manner according to the production schedule and vehicle needs. The coordinator works with vendors and internal team members to ensure that the correct parts are available and distributed to the shop on time. The position also involves entering and reconciling invoices, tracking parts by repair order, communicating price changes, and monitoring vendor performance.

Requirements

High school diploma or equivalent.
1–3+ years of experience working with automotive parts.
Customer-service orientation and strong organizational ability to manage pressure, conflicting demands, and task priorities; takes initiative in problem-solving situations.
I-CAR Registered and working toward Gold Class certification.
Communicate effectively, verbally and in writing.
Strong attention to detail and a high degree of accuracy.
Ability to manage a fast-paced environment, multitask, and work under pressure.
Working knowledge of vehicle repair practices.
Knowledge of Management Information Systems, including Summit and Repair Centre.
Working knowledge of Mitchell and Audatex.
Experience with parts-sourcing systems: Car-part, Progi, APU, and LKQ B2B.
Solid problem-solving abilities.
Above-average computer proficiency and organizational skills.
Ability to succeed in a fast-paced work environment and work well with others to achieve common goals.
Frequently bend, crouch, reach, and handle tools.
Lift materials weighing more than 50 pounds.

Nice To Haves

Experience with auto body parts.

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate customer requests and needs to appropriate team members.
Work with vendors to order and receive parts listed on repair orders, confirming their quality, correctness, and quantity, and identifying parts needed to complete repairs.
Distribute parts to the shop in a timely manner and in accordance with the production schedule.
Enter all parts invoices into the recommended Management Information System (MIS).
Label and track parts by repair order number and store them with the vehicle and/or scheduled repairs.
Communicate Parts Price Changes (PPI) to required team members.
Order and receive supplemental parts in the MIS and monitor the performance of parts, materials, and sublet vendors.
Reconcile the parts vendor invoice history report daily.
Ensure invoices and credit memos are posted and filed or scanned promptly.
Ensure vendor invoices reflect the correct negotiated discount to maintain proper profit margins.
Perform other duties as assigned.