Parts Clerk

TRUCENT INC • Noblesville, IN

1d • Onsite

About The Position

Trucent, Inc. is seeking a Parts Clerk for its Noblesville, Indiana shop. The role is responsible for inventory control, parts order fulfillment, and customer relations. The Parts Clerk responds to customer orders, provides quotes, coordinates delivery, maintains inventory security and quality, and ensures parts are available to meet customer needs. The position also manages product inquiries and complaints, builds supplier relationships, negotiates pricing, and supports the secondary supplier process. The Parts Clerk develops product knowledge about machinery and applicable parts, educates team members, reviews Parts Department financials, and follows company policies, procedures, and business ethics. Travel requirements are up to 10%.

Requirements

• High school diploma or equivalent.
• Three to five years of experience to gain sufficient skill to perform the position requirements.
• Ability to establish and maintain strong customer relationships and meet or exceed expectations.
• Proficiency with computers and software for inventory maintenance, order processing, and recordkeeping.
• High level of attention to detail.
• Strong interpersonal skills and a professional attitude.
• Ability to work independently under general supervision.
• Ability to perform basic math and use units of measure.
• Basic understanding of specifications, blueprints, manuals, and mechanical drawings, and general understanding of analytical methods.
• Valid driver's license.

Responsibilities

• Respond to and fulfill customer order requests in a timely manner; provide quotes and arrange delivery.
• Maintain inventory security and assess parts quality; anticipate stock needs and ensure parts are available for order fulfillment.
• Manage customer product inquiries and complaints to support a positive customer experience and enthusiasm for TCPR.
• Maintain supplier relationships and lead pricing negotiations.
• Drive the secondary supplier process to secure long-term margins and supply.
• Maintain and grow knowledge of machinery requiring TCPR parts and services, including which parts apply to machines and customer applications.
• Educate fellow team members about different parts and suppliers.
• Review Parts Department revenue and expenditures to support department profitability and success.
• Adhere to company policies, procedures, and business ethics.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED