Parts Associate

Epika Fleet Services, Inc.•East Liverpool, OH

4d•$20 - $25

About The Position

M.E.S.O., Inc. is hiring a Parts Associate to support construction and industrial equipment customers across the Southeast. The role is suited to someone with hands-on parts experience who is accurate, organized, dependable, and committed to customer service. M.E.S.O., Inc. provides mobile equipment service, fleet maintenance, and repair solutions to customers in the construction, oil and gas, utility, and manufacturing industries throughout the Southeast. The Parts Associate sources and manages parts inventory, assists customers with parts needs, processes orders, coordinates with technicians and service teams, and supports warehouse organization.

Requirements

Parts experience in the construction equipment and/or automotive industry.
Basic computer skills, including MS Outlook, Word, and Excel.
Strong teamwork, verbal, and written communication skills.
Ability to multitask in a fast-paced environment.
Commitment to safe, superior customer service.
High school diploma.
Valid driver's license.
Ability to pass a background check and drug test.

Responsibilities

Source, order, and manage inventory for construction equipment and/or automotive parts.
Assist customers in person, by phone, and by email to identify and fulfill parts needs.
Process parts orders accurately and efficiently, ensuring timely delivery.
Maintain organized inventory records and update systems as stock levels change.
Collaborate with technicians and service teams to ensure the right parts are available for repairs.
Research and price parts, including special orders and hard-to-find items.
Build relationships with vendors and suppliers to support competitive pricing and availability.
Provide safe, superior customer service on every interaction.
Support warehouse organization, including receiving, stocking, and cycle counts.