Parts Advisor- OpenRoad Audi Boundary

OpenRoad Auto Group • Burnaby, BC

33d • Onsite

About The Position

OpenRoad Audi Boundary is seeking a full-time Parts Advisor to join their Parts department. The company has a forward-thinking culture developed over 40 years of continuous improvement and is one of the largest and fastest growing automotive retail groups in the country. OpenRoad is recognized as one of Canada’s Best Employers and Best Managed Companies. They are looking for team players who are excited to continually learn, work hard, and take ownership of their role. This is an opportunity to join an organization with unlimited possibilities to accelerate your career.

Requirements

• Excellent customer service skills.
• Working knowledge of automotive equipment, parts and accessories, and the ability to operate assigned equipment safely.
• Current knowledge of local sources of supply.
• Knowledge of techniques for receiving, storing, and issuing parts and supplies.
• Ability to maintain records and prepare reports using a computerized equipment maintenance system.
• Ability to work cooperatively with all levels of the organization.
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
• Ability to make sound decisions in a manner consistent with the essential job functions.
• Valid British Columbia driver’s license.

Responsibilities

• Provide excellent customer service, and interact with guests and wholesale customers.
• Be familiar with the process of ordering and arranging parts, and setting up delivery as required.
• Maintain minimum levels of parts and supplies through data processing records and visual inspection, initiate purchase requests as appropriate to maintain minimum parts inventory.
• Look up stock numbers and prices in the system.
• Advise customers on the substitution or modification of parts when exact replacement is not available, and answer any questions or concerns.
• Maintain systemized storage facilities ensuring proper security for parts and tools.
• Maintain a comprehensive record system on parts, tools, issuing accounts, and analysis records for quality control and warranty.
• Take periodic parts room inventory and establish minimum supply levels on the basis of operational needs. Advise supervisor of obsolete parts for turn-in.
• Issue parts on the basis of requisitions submitted by Technicians.
• Work to improve CSI and general customer satisfaction in accordance with the OpenRoad’s philosophy.
• Maintain parts and parts room in a clean and orderly manner.
• Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
• This position will be expected to perform other duties as assigned by management.
• OpenRoad reserves the right to modify this job description as business needs require.

Benefits

• Discounted Vehicle Purchasing Program
• Boot Allowance
• Employee Referral Program
• Internal and external, training & development opportunities for skill-development and growth
• Comprehensive extended health and dental plan, tailored around Associate wellness
• Recognition and Engagement Events!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed