Parts Advisor - Mercedes Benz Owings Mills

MileOne Autogroup • Baltimore, MD

3d • $40,000 - $60,000

About The Position

The Parts Advisor will assist retail and wholesale customers, as well as internal teams, in selecting and obtaining required parts in a friendly, professional, and efficient manner. The role is responsible for achieving monthly sales and gross forecasts and seeking out and soliciting business. The advisor communicates estimated parts shipping and arrival times, supports technical parts questions, records parts transactions and data in the Dealer Management System, manages a high volume of work, meets deadlines, and maintains daily metric goals. Other duties may be assigned as needed.

Requirements

• Strong written and verbal communication skills.
• Strong organizational skills.
• Ability to work in a fast-paced environment.
• Proficiency with Microsoft Office Suite, Reynolds and Reynolds, Dealer Management System, and/or Point of Sale (POS) systems.

Nice To Haves

• 1–3 years of experience in the automotive industry is preferred.

Responsibilities

• Assist customers and internal teams with parts-related questions in person, by email, and by phone.
• Communicate estimated parts shipping and arrival times and support technical parts questions.
• Accurately record parts transactions and data in the Dealer Management System.
• Prioritize and efficiently manage a high volume of work and meet deadlines.
• Maintain daily metric goals.
• Achieve monthly sales and gross forecasts and seek out and solicit business.
• Perform other duties as needed.

Benefits

• Competitive compensation of $40,000–$60,000.
• Career advancement opportunities.
• Positive, success-driven work environment.
• OEM support.
• Health and financial benefits.
• Training and mentoring.
• Employee Purchase Program.
• MileOne Support Fund.
• NextMile Scholarship Program.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed