Parts Advisor

Lithia & Driveway • Fairbanks, AK

20h • Onsite

About The Position

Chevrolet Buick GMC of Fairbanks is seeking a Parts Advisor who is passionate about customer service, motivated to grow, and eager to be part of a supportive and friendly team. This role involves providing vehicle parts and merchandise to customers while ensuring exceptional customer service. The company emphasizes professional growth, teamwork, and a healthy work-life balance.

Requirements

• Excellent customer service skills
• Computer skills
• Ability to build successful relationships with customers
• High School graduate or equivalent, 18 years or older required.

Nice To Haves

• Previous parts advisor experience, preferred
• Understand basic automotive components and systems
• Automotive dealership service experience is a plus

Responsibilities

• Answer telephone and greet customers & vendors in a friendly and professional manner.
• Maintain clean and professional appearance of counter, work area, and stockroom.
• Interact with the Service Team to coordinate parts for vehicle repair and service.
• Order parts from suppliers based on Service Department and customer requests.
• Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed.
• Takes inventory, maintain records of goods received and keeps perpetual inventory controls.
• Receive payment or obtain credit authorization.
• Process core returns, parts warranties and part returns as necessary.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees