Parts Advisor

Fox NissanGrand Rapids, MI
Onsite

About The Position

Fox Nissan in Grand Rapids, MI is hiring a full-time, onsite Parts Advisor. This role supports the parts department by helping customers and the service team get the right parts quickly and accurately.

Requirements

  • High school diploma/GED
  • 1-3 months related experience/training (or equivalent)
  • Comfortable using technology
  • Strong communication, organization, and follow-up; able to multitask and prioritize

Responsibilities

  • Assist retail customers and the shop with parts selection at the counter, by phone, and through internal requests
  • Provide pricing, availability, and basic product guidance, including related parts and specials
  • Review body shop estimates for correct parts and pricing alignment
  • Order, receive, stage, and follow up on special-order and back-ordered parts; coordinate notifications and deliveries
  • Process charge sales, returns, and credits with proper documentation
  • Stay current on product updates and new offerings

Benefits

  • Medical, Dental, and Vision insurance
  • 401(k)
  • Life Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Competitive salary
  • Paid Time Off
  • Employee discounts
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