Parts Advisor

Jack Madden Ford Sales Inc•Norwood, MA

13h•$40,000 - $80,000•Onsite

About The Position

At Jack Madden Ford Sales Inc, we are seeking a dedicated Parts Advisor to join our team in Norwood, MA. The ideal candidate will be responsible for managing parts inventory and providing exceptional customer service to support our service department and customers. We offer a great work life balance with competitive pay and a Monday to Friday 9-6 Schedule. On top of that we offer competitive pay which based upon experience can range from $40,000 - $80,000 per year. Jack Madden Ford Sales Inc is a trusted and reputable automotive dealership located in Norwood, MA. We are committed to providing exceptional service and quality vehicles to our community. Our team prides itself on professionalism, customer satisfaction, and a positive work culture that supports employee success.

Requirements

Previous experience in automotive parts or related field preferred.
Strong customer service and communication skills.
Ability to manage inventory and use computerized parts systems effectively.
Detail-oriented with excellent organizational skills.
Ability to work well independently and as part of a team.

Responsibilities

Assist customers and technicians in identifying and ordering required parts efficiently and accurately.
Manage inventory levels to ensure appropriate stock and minimize backorders.
Maintain parts department cleanliness and organization.
Process and document all parts orders, returns, and warranty claims accurately.
Collaborate with the service and sales departments to meet company goals and customer satisfaction.