Parts Advisor / Parts Specialist

Hyundai of Cumming • Cumming, GA

4d • Onsite

About The Position

As a Parts Advisor, you’ll play a critical role in keeping our operations running smoothly while delivering exceptional service to both customers and internal teams. Manage the full parts sales process from inquiry to fulfillment. Deliver friendly, professional communication to customers and team members. Provide accurate updates on parts availability and order status. Read and interpret parts catalogs to identify correct components. Handle incoming calls, provide quotes, and assist with inquiries. Review body shop estimates for accuracy in parts and pricing. Pull and fill orders, ensuring inventory accuracy through routine checks. Proactively address out-of-stock items and source parts when needed. Ensure all internal parts requests are billed correctly. Process payments and secure proper authorizations.

Requirements

• Strong communication and customer service skills
• Ability to stay organized and manage time effectively in a fast-paced environment
• Detail-oriented with the ability to interpret technical information
• Basic math skills (discounts, percentages, etc.)
• Valid driver’s license with a clean driving record
• A positive attitude and a desire to grow your career

Nice To Haves

• Previous automotive parts experience preferred (but not required for the right candidate)

Responsibilities

• Manage the full parts sales process from inquiry to fulfillment
• Deliver friendly, professional communication to customers and team members
• Provide accurate updates on parts availability and order status
• Read and interpret parts catalogs to identify correct components
• Handle incoming calls, provide quotes, and assist with inquiries
• Review body shop estimates for accuracy in parts and pricing
• Pull and fill orders, ensuring inventory accuracy through routine checks
• Proactively address out-of-stock items and source parts when needed
• Ensure all internal parts requests are billed correctly
• Process payments and secure proper authorizations

Benefits

• Free health insurance option available
• 401(k) with company match
• HSA contributions from the company
• Dental & vision coverage
• Paid time off, holidays, and vacation
• Clear career path & promote-from-within culture
• Employee discounts on vehicles, parts & service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed