Parts Admin Assistant - Heavy Equipment

Ring Power Corporation • Riverview, FL

8d • Onsite

About The Position

This role is responsible for maintaining company standards in housekeeping and contamination control. The Parts Admin Assistant will greet customers professionally, ensure order accuracy, and capture signatures upon receipt. They will understand and manage the back order escalation process, communicate sourcing options and estimated ship dates, and properly code and prepare invoices for payment to maintain vendor relationships. Additionally, the role involves receiving payments, maintaining daily transmittal logs for cash, check, and credit card transactions, and ensuring outstanding cash sales remain within company guidelines. The position also requires balancing cash monies at all times and performing other assigned duties.

Requirements

• Formal Education: High School diploma or GED
• Experience: 6 months or less
• Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
• Able to easily and effectively comprehend, speak and write in the English language
• Basic phone and email knowledge and etiquette
• Problem solving ability, established examples / guidance are not always available
• Creativity as part of carrying out daily activities. New approaches are encouraged.
• Assignments allow some discretion in decision making and setting priorities within well-established parameters.
• Job requires problem solving ability, established examples / guidance are not always available
• Job requires creativity as part of carrying out daily activities. New approaches are encouraged.
• Job is regularly monitored to determine outcomes. Assignments allow some discretion in decision making and setting priorities within well-established parameters.

Nice To Haves

• Job requirements change requiring re-training to stay current every 1-2 years.

Responsibilities

• Maintains company standards in housekeeping and contamination control.
• Greets customer promptly and professionally. Identifies order accuracy and captures appropriate customer signatures upon receipt.
• Understands back order escalation process, priorities and reporting. Effectively communicates best sourcing options and/or estimated ship dates with all customers to achieve optimal results.
• Properly code and prepare invoices for payment in a timely manner to ensure good relationships with our vendor partners.
• Receives payment and completes daily transmittal logs of Cash/Check & Credit Card transactions. Works with counter staff and Parts Manager to ensure outstanding cash sales still within company guidelines. Maintains cash monies are kept in balance at all times.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED