Partnerships Relationship Manager

SpotOn•San Francisco, CA

20h•$77,000 - $101,000

About The Position

The Partnerships Relationship Manager will launch and lead our sales and partner enablement efforts at SpotOn. Working across multiple teams, this role will be working closely with the partnership, sales, sales operations, and marketing functions to drive partner-attributed revenue and generate value for our Strategic Referral Partners. This role will report to the Manager, Strategic Partnerships.

Requirements

Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
Excellent written and verbal communication skills
Ability to connect and create strong working relationships
Comfortable presenting to groups ranging from frontline sales teams to leadership
Ability to analyze and distill key insights from complex data
Ability to travel up to 60% of the time
Excellent organizational skills
Ability to work with minimal supervision/ self-starter
Minimum of 5 years of experience in partnership management and account management
Minimum of 5 years of sales and customer success (inside or outside)
Experience planning and executing events, training programs or partner enablement initiatives
2-3 years of experience with Salesforce CRM
Work authorization in the U.S. is required.

Nice To Haves

Bachelor’s preferred

Responsibilities

Develop strategies to increase partner participation, referral activity, and revenue contribution
Work directly with partner sales teams on lead sharing, co-selling, co-branded marketing, and sales support efforts
Educate strategic referral partner sales teams on the value of SpotOn’s suite of restaurant solutions
Build and maintain relationships with stakeholders at all levels of partner organizations, including frontline teams, management, and leadership
Collaborate with marketing and partner-enablement on resources and collateral needed to support partner sales efforts and education
Collaborate with marketing and partner-enablement on resources and collateral needed to support SpotOn sales efforts (partnership value)
Collaborate with Sales Operations on lead management, speed to lead, lead assignment and lead tracking
Identify, prospect, and develop new business opportunities within assigned partner networks and ecosystems that support SpotOn’s revenue objectives
Collaborate with cross-functional teams to identify and implement process improvements, sales-supporting collateral, targeted marketing and training programs that boost sales efficiency
Execute CRM expectations and appropriate data recording/tracking
Act as an internal resource for partner-related questions and information for the SpotOn Sales Organization
Planning, coordination, and execution of partner events, conferences, trade shows, workshops, webinars, and educational sessions while ensuring appropriate SpotOn representation and follow-up activities
Develop and execute strategic partnership growth plans, conduct regular business reviews, and analyze performance metrics
Manage multiple partnership initiatives simultaneously, ensuring timelines, deliverables, follow-up actions, and stakeholder communication remain on track
Stay current with industry pains, needs, best practices, and technology trends to drive continuous innovation

Benefits

Medical, Dental, and Vision Options
HSA with Employer Match
Company-Paid Life Insurance & Disability
401(k) Retirement Savings & Annual Employer Match
Restricted Stock Units (RSUs)
Pre-Tax Commuter Benefits
Paid Parental Leave
Paid vacation, 10 company holidays (including 1 floating holiday), sick time, and volunteer time off
Monthly cell phone and internet stipend
Education reimbursement up to $2,000 per calendar year to assist with your professional development
Employee Resource Groups