Partnerships Manager (Mid-Market)

Vendelux • New York, NY

3d • $120,000 - $150,000 • Hybrid

About The Position

Vendelux is hiring a Partnerships Manager to grow and deepen its event organizer partner program. This is a strategic, hands-on individual contributor role responsible for key event organizer relationships and the operational excellence that supports partner success. The manager will own retention, expansion, account health, and outcomes across a portfolio of strategic accounts while working with product, data, commercial, sales, and marketing teams as the company scales.

The role includes end-to-end partner onboarding, customized data reporting, gathering partner feedback to improve workflows and product capabilities, and representing Vendelux at industry events. It is hybrid, with four days per week in the company's New York City office.

Requirements

• 4–6+ years of experience in account management, partnerships, or customer success, ideally in B2B SaaS.
• Proven success hitting retention and expansion targets and comfort owning performance targets.
• Strong operational mindset, including experience building playbooks, KPIs, and repeatable account processes.
• Comfort with data and customer usage and adoption metrics.
• Strong communication skills, ability to build trust, and confidence navigating complex stakeholder conversations.
• Highly organized self-starter who thrives in fast-paced, scaling environments and can prioritize competing demands.

Nice To Haves

• Experience with data, analytics, media, or marketing intelligence platforms.
• Familiarity with events, experiential, or brand marketing ecosystems.
• Experience with international clients or expanding into new markets.

Responsibilities

• Lead and grow relationships with key event organizer partners, serving as the senior point of contact for strategic accounts.
• Own partner onboarding end-to-end, including pre-call research, live sessions, and follow-up education.
• Build and customize data reports and dashboards for partner-specific needs.
• Surface partner feedback to improve reporting workflows and product capabilities.
• Represent Vendelux externally at industry events and monitor market trends to influence product and positioning.
• Own retention, expansion, and account health across assigned accounts, meeting targets and prioritizing resources to deliver predictable outcomes.
• Identify and drive expansion opportunities, including additional events, renewals, webinars, case studies, and media partnerships.
• Partner with Sales, Product, Data, and Marketing on go-to-market and upsell efforts.
• Deliver business outcomes for partners across onboarding, adoption, renewals, and expansion.
• Contribute to playbooks, segmentation, and health-scoring approaches that make account management scalable.

Benefits

• Competitive base salary and bonus.
• Equity.
• Healthcare covering medical, dental, and vision.
• 401(k).
• Catered lunch every day in the NYC office.
• Unlimited PTO.
• Two company-wide shutdowns during the July 4th week and the Christmas–New Year's week.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed