Partnership Executive

Empower Mental Health•Phoenix, AZ

About The Position

Empower is seeking a driven, field-focused Partnership Executive Representative to expand its presence in the personal injury market. This business development role focuses on opening new doors, establishing referral partnerships, and building a book of business from the ground up. The position is intended for a disciplined, self-motivated hunter who takes ownership of a territory, is persistent, uses CRM effectively, and builds trust through consistent follow-through. It is a field sales role, not a desk-based account management position. The role is structured around 70% new business development and territory building, 20% relationship management and account growth, and 10% CRM management, reporting, and internal collaboration. The successful candidate will spend most of the workweek meeting prospective and existing partners face-to-face, while developing a sustainable referral network and maintaining an accurate sales pipeline and CRM records. The Partnership Executive will present Empower's services and care model to referral partners, coordinate with internal teams to support partner experience, and participate in coaching and sales development. The position offers the opportunity to grow into greater responsibility over time.

Responsibilities

Develop an assigned territory through consistent prospecting, field activity, and relationship building.
Identify and secure new referral partnerships in the personal injury market.
Build relationships with personal injury attorneys, paralegals, chiropractic clinics, physical therapy practices, orthopedic groups, pain management physicians, imaging centers, urgent care providers, case managers, and other referral sources.
Generate business through outreach, networking, events, lunch-and-learns, education, and follow-up.
Build a sustainable book of business that produces recurring referrals and take ownership of territory growth.
Spend most of the workweek meeting prospective and existing partners face-to-face through office visits, meetings, drop-ins, networking events, lunch-and-learns, and community outreach.
Develop daily and weekly territory plans to maximize market coverage.
Organize and lead lunch-and-learns, educational presentations, and referral partner meetings.
Build long-term partnerships by understanding partners' practices, referral needs, patient populations, and operational challenges.
Position Empower's services as a valuable extension of partners' practices and case strategies, and provide responsive communication and follow-through.
Maintain regular contact with referral partners and develop relationships beyond the first referral.
Generate qualified opportunities, maintain a healthy pipeline, and move opportunities through the sales process.
Follow a structured outreach cadence and continue follow-up until opportunities are won, lost, paused, or formally disqualified.
Identify inactive, dormant, and underdeveloped accounts and develop plans to reactivate or grow them.
Maintain accurate forecasts and communicate expected referral activity.
Use the CRM daily to document visits, meetings, calls, emails, referrals, partner information, and follow-up activity.
Maintain complete and accurate contact and account records, and keep pipeline stages, next steps, referral opportunities, and projected outcomes current.
Use CRM data to prioritize opportunities, identify gaps, measure activity, and improve territory performance; complete documentation promptly.
Present Empower's services, care model, referral process, and value proposition clearly and professionally.
Conduct educational meetings for attorneys, legal staff, medical providers, case managers, and referral teams.
Represent Empower at industry events, networking functions, conferences, and community activities, tailoring presentations to each audience.
Identify opportunities for collaborative events, educational programs, and market partnerships.
Work with the Growth team, Case Management, Clinical Operations, Scheduling, Marketing, and Leadership to support referral partners.
Help ensure new referrals are communicated, scheduled, and managed effectively.
Provide market feedback on competitor activity, referral barriers, service needs, and growth opportunities.
Escalate partner concerns promptly and participate in resolving issues.
Coordinate with Marketing on campaigns, events, collateral, and outreach initiatives.
Participate in weekly sales and marketing meetings, pipeline reviews, coaching sessions, and performance reviews.
Participate in sales coaching and mentorship and apply relationship-selling, consultative-selling, and Lean sales methodologies.
Apply feedback to improve field performance and continuously refine prospecting, communication, account development, and closing skills.
Share successful approaches and market intelligence with the broader sales team.
Demonstrate the potential and desire to grow into greater responsibility over time.