Benefitfocus Partnership Executive

Voya Financial • Charleston, MA

4d • $170,000 - $180,000 • Remote

About The Position

The Partnership Executive serves as the strategic business owner and executive sponsor for a portfolio of voluntary carrier and ecosystem partners. This role maximizes partner value through relationship management, growth strategy, commercialization, governance, contracting, and cross-functional leadership. It develops and executes strategies to drive revenue growth, partner retention, platform adoption, and innovation while aligning partner objectives with organizational goals. The Partnership Executive acts as a trusted advisor to senior executives and partner stakeholders, identifying opportunities to expand partnerships, develop strategic relationships, influence product direction, and deliver measurable outcomes for partners, customers, and Voya. The position is fully remote with no regular in-office requirement.

Requirements

• Bachelor's degree required.
• 10+ years of experience in strategic partnerships, business development, account management, carrier relations, benefits administration, healthcare technology, or a related field.
• Experience managing complex partner relationships and engaging executive-level stakeholders.
• Demonstrated success negotiating contracts, renewals, and commercial agreements.
• Strong analytical skills and ability to translate complex business data into actionable recommendations.
• Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.
• Excellent communication, presentation, relationship management, and executive influencing skills.

Nice To Haves

• Experience in benefits administration, insurance, HR technology, employee benefits, healthcare technology, or carrier operations.
• Experience managing high-value strategic partnerships generating significant recurring revenue.
• Knowledge of carrier integrations, enrollment technologies, digital health solutions, and benefits ecosystems.
• Experience supporting commercialization, product strategy, or go-to-market initiatives.
• MBA or other advanced business degree.

Responsibilities

• Serve as the primary strategic relationship owner for assigned carrier and ecosystem partners.
• Build and maintain executive-level relationships that strengthen trust, alignment, and long-term partnership value.
• Develop and execute partnership strategies supporting revenue growth, retention, innovation, and market differentiation.
• Facilitate regular business reviews and strategic planning sessions with partner leadership teams.
• Understand partner objectives, challenges, and growth opportunities and act as a trusted advisor.
• Identify and execute opportunities to expand partnerships through new capabilities, products, integrations, and service enhancements.
• Develop joint business plans to drive adoption, enrollment growth, and increased partner investment.
• Support pipeline development through strategic introductions and collaboration on go-to-market initiatives.
• Analyze market trends, competitive dynamics, and customer needs to identify growth opportunities.
• Lead negotiation and management of partnership agreements, renewals, amendments, and commercial discussions.
• Work with Legal, Finance, Product, and leadership teams to align contract terms with business objectives and risk tolerance.
• Drive commercialization of new and existing partnerships, including business cases, pricing strategies, SKU development, and launch readiness.
• Ensure partner commitments and contractual obligations are understood and fulfilled.
• Lead partnership governance and maintain accountability for partnership performance.
• Manage executive-level escalations involving operational, financial, technical, compliance, or reputational risks.
• Coordinate internal reviews and approvals involving Legal, Compliance, Security, AI Governance, and Enterprise Risk teams.
• Monitor partnership health and identify risks, mitigation strategies, and improvement opportunities.
• Synthesize partner feedback, market intelligence, and customer insights to influence product strategy and roadmap prioritization.
• Collaborate with Product and Engineering to evaluate business opportunities and define requirements for new functionality.
• Advocate for partner and customer needs while balancing organizational priorities and scalability.
• Align partnership objectives with future platform capabilities.
• Collaborate with Product, Engineering, Operations, Marketing, Sales, Finance, Legal, and Customer teams to execute initiatives.
• Coordinate resources and stakeholders to resolve complex business challenges and achieve outcomes.
• Ensure internal teams are informed, prepared, and aligned to support strategic partner initiatives.
• Promote accountability and effective communication across organizations.
• Analyze sales, enrollment, revenue, premium, and other partnership performance metrics.
• Develop executive-level reporting, dashboards, and business reviews communicating performance, risks, and growth opportunities.
• Monitor key performance indicators and recommend actions to improve business outcomes.
• Use data-driven insights to support decisions, resource prioritization, and strategic planning.

Benefits

• Health, dental, vision, and life insurance plans.
• 401(k) savings plan with company matching contributions up to 6%.
• Employer-paid Voya Retirement Plan cash balance benefit (4%).
• Paid time off, including 20 days of PTO, nine paid company holidays, and a flexible Diversity Celebration Day.
• 40 hours of paid volunteer time per calendar year.
• Incentive opportunities may include annual cash incentives, sales incentives, and/or long-term incentives based on the role and performance objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior