Benefitfocus Partnership Executive

Voya Financial•Charleston, SC

3d•$170,000 - $180,000•Remote

About The Position

The Partnership Executive serves as the strategic business owner and executive sponsor for a portfolio of voluntary carrier and ecosystem partners. The role maximizes partner value through relationship management, growth strategy, commercialization, governance, contracting, and cross-functional leadership. It develops and executes strategies to drive revenue growth, partner retention, platform adoption, and innovation while aligning partner objectives with organizational goals. As a trusted advisor to senior executives and key partner stakeholders, the Partnership Executive identifies opportunities to expand partnerships, establish strategic relationships, influence product direction, and deliver measurable outcomes for partners, customers, and Voya. The position is fully remote, with no regular in-office requirement. It involves leading partner relationships and commercial activity, coordinating governance and risk management, influencing product strategy, and working across internal teams to execute initiatives. The role also monitors partnership performance and uses analytics and executive reporting to identify risks, opportunities, and improvements. Benefitfocus, Inc., a Voya company, provides cloud-based benefits software for consumers, employers, insurance carriers, and brokers. Its platform supports shopping for, enrolling in, managing, and exchanging information about benefits, including medical, dental, voluntary benefits, and wellness programs.

Requirements

Bachelor's degree required.
10+ years of experience in strategic partnerships, business development, account management, carrier relations, benefits administration, healthcare technology, or a related field.
Experience managing complex partner relationships and engaging executive-level stakeholders.
Demonstrated success negotiating contracts, renewals, and commercial agreements.
Strong analytical skills and ability to translate complex business data into actionable recommendations.
Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.
Excellent communication, presentation, relationship management, and executive influencing skills.

Nice To Haves

Experience in benefits administration, insurance, HR technology, employee benefits, healthcare technology, or carrier operations.
Experience managing high-value strategic partnerships generating significant recurring revenue.
Knowledge of carrier integrations, enrollment technologies, digital health solutions, and benefits ecosystems.
Experience supporting commercialization, product strategy, or go-to-market initiatives.
MBA or other advanced business degree.

Responsibilities

Serve as the primary strategic relationship owner for assigned carrier and ecosystem partners.
Build executive-level relationships and facilitate regular business reviews and strategic planning sessions with partner leadership.
Develop and execute partnership strategies to support revenue growth, retention, innovation, and market differentiation.
Understand partner objectives, challenges, and growth opportunities, and advise partners on ways to achieve them.
Identify and execute opportunities to expand partnerships through new capabilities, product offerings, integrations, and service enhancements.
Develop joint business plans to drive adoption, enrollment growth, and increased partner investment.
Support pipeline development through strategic introductions and go-to-market collaboration.
Analyze market trends, competitive dynamics, and customer needs to identify growth opportunities.
Lead negotiation and management of partnership agreements, renewals, amendments, and commercial discussions.
Work with Legal, Finance, Product, and leadership teams to align contract terms with business objectives and risk tolerance.
Drive commercialization for new and existing partnerships, including business cases, pricing strategies, SKU development, and launch readiness.
Ensure partner commitments and contractual obligations are understood and fulfilled.
Lead partnership governance and maintain accountability for partnership performance.
Manage executive-level escalations involving operational, financial, technical, compliance, or reputational risks.
Coordinate internal reviews and approvals with Legal, Compliance, Security, AI Governance, and Enterprise Risk teams.
Monitor partnership health and identify risks, mitigation strategies, and opportunities for improvement.
Synthesize partner feedback, market intelligence, and customer insights to influence product strategy and roadmap priorities.
Collaborate with Product and Engineering to evaluate business opportunities and define requirements for new functionality.
Advocate for partner and customer needs while considering organizational priorities and scalability.
Align partnership objectives with future platform capabilities.
Collaborate with Product, Engineering, Operations, Marketing, Sales, Finance, Legal, and Customer teams to execute partnership initiatives.
Coordinate resources and stakeholders to resolve complex business challenges and achieve outcomes.
Keep internal teams informed, prepared, and aligned to support strategic partner initiatives.
Promote accountability and effective communication across organizations.
Analyze sales, enrollment, revenue, premium, and other partnership performance metrics.
Develop executive reporting, dashboards, and business reviews covering performance, risks, and growth opportunities.
Monitor key performance indicators and recommend actions to improve business outcomes.
Use data-driven insights to support decision-making, resource prioritization, and strategic planning.

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
401(k) savings plan with company matching contributions up to 6%
Employer-paid Voya Retirement Plan with a 4% cash balance retirement benefit
20 days of paid time off
Nine paid company holidays
Flexible Diversity Celebration Day
40 hours of paid volunteer time per calendar year
Incentive opportunities may include annual cash incentives, sales incentives, and/or long-term incentives, depending on the role and achievement of annual performance objectives.