Partner Technical Manager North America

Medius

1d • Remote

About The Position

The Partner Technical Manager for North America serves as the technical backbone of Medius’s regional partner ecosystem. The role works directly with System Integrators (SIs) to help them deliver Medius implementations, maintain current technical skills, and meet customer expectations for integration quality. This is a newly created role reporting to the VP of Technical Services Delivery.

The position will build a certification program, training curriculum, and consistent technical standards for North American delivery partners. The partner landscape includes varied markets, ERP environments, and levels of technical maturity, requiring organization, adaptability, and technical credibility. The role is based in North America and involves working across time zones and traveling for partner engagements.

Requirements

• At least 5 years of experience in a technical role, such as professional services, implementation consulting, or technical enablement.
• Hands-on experience with ERP integrations or accounts payable/finance technology.
• Experience working with and through SI partners, rather than only with end customers.
• Ability to deliver technical training and create clear, usable documentation.
• Strong communication skills with both partner integration developers and delivery leads.
• Based in North America, with flexibility to work across time zones and travel for regional partner engagements.

Nice To Haves

• Experience in AP automation, procure-to-pay (P2P), or spend management solutions.
• Background in channel or partner technical programs, ideally including certification or credentialing.
• Familiarity with ERP platforms common in North America, such as Microsoft Dynamics, SAP, or Unit4.
• Experience building enablement programs or training curricula from scratch.

Responsibilities

• Own the technical relationship with SI partners across North America and serve as their point of contact for integration architecture and implementation challenges.
• Build and run a regional certification program for SI integrations, including defining standards, conducting assessments, and maintaining certification expectations.
• Deliver technical training through the Medius Partner Academy, making product and integration knowledge useful and accessible to partners.
• Provide hands-on technical support during partner-led projects, particularly when challenges are complex or partners need additional technical review.
• Work with R&D’s Connect team to bring partner and field feedback into product discussions and communicate new capabilities to partners.
• Track partner technical health across North America, including certification status, integration quality, and delivery readiness.
• Support onboarding for new SI partners entering North American markets.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement benefits
• Potential eligibility for variable compensation, such as a performance bonus or commission, and other incentive or benefit plans, subject to applicable plan terms and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed