Partner Technical Manager North America

Medius • USA , Medius North America

4d • $120,000 - $130,000 • Remote

About The Position

The Partner Technical Manager for North America is the technical lead for Medius’s regional partner ecosystem, working directly with System Integrators (SIs) to help them deliver Medius implementations, maintain their technical skills, and meet customer integration standards. This is a new role reporting to the VP of Technical Services Delivery. The manager will establish a certification program, develop a training curriculum, and create consistent technical standards across North American delivery partners with varied markets, ERP environments, and levels of maturity.

Requirements

• At least 5 years of experience in a technical role, such as professional services, implementation consulting, or technical enablement.
• Hands-on experience with ERP integrations or AP/finance technology.
• Experience working with and through SI partners.
• Ability to deliver technical training and create clear, usable documentation.
• Strong communication skills when working with both integration developers and delivery leads.
• Based in North America, with flexibility to work across time zones and travel for partner engagements across the region.

Nice To Haves

• Experience with AP automation, procure-to-pay (P2P), or spend management solutions.
• Background in channel or partner technical programs, ideally including certification or credentialing.
• Familiarity with ERP platforms common in North American markets, such as Microsoft Dynamics, SAP, or Unit4.
• Experience building enablement programs or training curricula from scratch.

Responsibilities

• Own technical relationships with SI partners across North America and advise on integration architecture and implementation challenges.
• Build and manage a regional certification program for SI integrations, including defining standards and conducting assessments.
• Deliver technical training through the Medius Partner Academy.
• Provide hands-on technical support for partner-led projects, including help with complex issues and technical reviews.
• Work with R&D’s Connect team to share partner and field feedback and communicate new capabilities to partners.
• Track partner technical health across North America, including certification status, integration quality, and delivery readiness.
• Support onboarding for new SI partners entering North American markets.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement benefits
• Potential eligibility for variable compensation, such as a performance bonus or commission, and other incentive or benefit plans, subject to applicable plan terms and eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed