Partner Operations Manager

Snowflake • Menlo Park, CA

8d

About The Position

Snowflake's Partner Operations team is seeking a Partner Operations Manager to help execute the company's partner go-to-market operations across Cloud Partnerships, Technology/Product Partnerships, and Services Partners. The goal is to expand Snowflake's addressable market and improve market penetration through its partner ecosystem via targeted partner-led motions and investments. As Partner Operations Manager, you will play a pivotal role in understanding partner-led GTM routes to market, providing recommendations to improve partner & sales performance, and supporting the execution of the strategy across multiple partner types and channels. Additionally, you will work closely with Partner Development Managers (PDMs), finance, and operations teams to implement a scalable partner strategy, working collaboratively to put in place new processes, systems and best practices to successfully execute on Snowflake's vision.

Requirements

• Bachelor degree in business, statistics, economics or other quantitative disciplines.
• 7+ years of professional experience with a core focus in GTM strategy, planning, operations, and/or partner management.
• Proven analytical and quantitative skills with a data-driven approach to problem-solving.
• Understanding of core business processes in a B2B technology environment; sales, marketing, product development, customer support and success, professional services.
• Experience identifying, evaluating and analyzing business performance while working across multiple business units to drive decisions.
• Experience with business modeling; operational and financial analysis.
• Advanced data analysis/manipulation tools (proficiency with SQL and Excel required).
• Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Nice To Haves

• You love combining strategy with execution, and you roll up your sleeves to bring plans to life.
• You are a "full stack" player; comfortable in lead or support roles across a variety of projects and responsibilities.
• You have a passion for technology and the role it plays in market, industry and company change.
• As a builder at heart, you have an appreciation for the operational components needed in order to build a world-class software company.

Responsibilities

• Manage key partner-led initiatives across Cloud, Technology/Product, and Services partner routes to market (e.g., partner field incentive design/programs, Marketplace partner revenue, new logo acquisition/customer expansion programs).
• Document and standardize processes that drive operational excellence with Partner Development Managers and the broader Snowflake organization.
• Manage key metrics and reporting for the partner team and for cross-functional stakeholders.
• Work with PDMs to ensure team deliverables and metrics are on schedule with deadlines and team needs.
• Demonstrate the ability to create a narrative and supporting analysis to influence decisions and outcomes, not just report on analytics.
• Partner with sales, marketing, finance and operations leadership to formulate and communicate overall go-to-market strategy, across sales channels, geographies and segments.

Benefits

• For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level