Program Manager, Partner Operations

OpenAI•San Francisco, CA

2d•Hybrid

About The Position

The Research IP Partnerships team is hiring a Partnership Operations team member to help execute and improve the operational workflows behind our external research partnerships. In this role, you will work on high-priority, ambiguous problems at the intersection of research, partnership, and applied engineering. You will manage complex processes, track key deliverables, support partner-facing requests, and improve how the team operates at scale. This role is well suited for someone who is highly organized, detail-oriented, action-oriented, and comfortable operating in a fast-paced environment with evolving requirements.

Requirements

Experience in strategy & operations, program management, consulting, investment banking, or a similar execution-focused role.
An engineering background or strong technical fluency, and are comfortable working closely with research and engineering teams.
Fantastic at building cross-functional relationships and having empathy for the many roles involved in deploying research.
A great communicator across written, presentation, and visual forms.
Engaged and curious about the rapidly evolving AI landscape.

Nice To Haves

Experience with vibe coding tools, agentic models or OpenAI LLM APIs: e.g., Codex.
Project management tools: e.g., Jira.

Responsibilities

Support the execution of critical partner-facing operational workflows.
Build and improve processes, tools, and automations that increase team efficiency and reduce operational friction.
Manage day-to-day execution against partner commitments with strong attention to detail.
Deep dive into the critical drivers of operations and identifying opportunities for optimization and innovation.
Manage critical inquiries from both technical and non-technical partners.