Partner Marketing Manager

Five9

15h•$65,100 - $181,400•Hybrid

About The Position

Five9 is seeking a Partner Marketing Manager to join its Partner Marketing organization and report to the Senior Manager, Partner Marketing. The role owns the marketing component of joint go-to-market plans for a focus group of reseller and service provider partners, translating shared strategy into campaigns, events, and pipeline. It is remote for candidates who live outside a 30-mile radius of a Five9 office; candidates within that radius work a hybrid schedule of three office days per week (Tuesday, Wednesday, and Thursday). The manager designs and runs collaborative partner marketing, including co-marketing, demand-generation campaigns, and partner-led events. They build relationships with partner marketing and sales teams, represent partner feedback and needs internally, and coordinate with Five9 teams to provide partners with campaign toolkits, value propositions, and sales-enablement playbooks. The role also promotes joint customer stories and wins and is accountable for the partner-influenced pipeline generated by programs. The position manages Marketing Development Fund (MDF) planning and governance, establishes program pipeline goals, monitors performance and return on investment, and adjusts programs based on results. Compensation includes a US base salary range of $65,100–$181,400, and may also include an annual performance bonus, stock, or other incentive compensation. Five9 offers health, dental, and vision coverage, disability and life insurance, a 401(k) plan with employer matching, mental health support, an employee stock purchase plan, paid time off, company-paid holidays, paid volunteer hours, and 12 weeks of paid parental leave.

Requirements

At least 5 years of experience in partner marketing, channel marketing, or B2B marketing, with significant experience working with resellers, service providers, or other channel partners.
Hands-on experience designing and running co-marketing and demand-generation programs with partners.
Experience planning and delivering partner-led events, from planning through post-event follow-up.
Track record of owning pipeline goals and reporting on results.
Experience managing Marketing Development Funds or similar co-marketing budgets, including partner proposals, approvals, and ROI tracking.
Experience working with cross-functional sales and marketing teams to deliver partner toolkits, value propositions, co-branded content, and sales-enablement materials.
Hands-on proficiency with modern AI tools and a clear point of view on applying them to marketing, content, and partner programs.
Strong relationship-building, written, and verbal communication skills, including the ability to advocate for partner needs internally.
Ability to manage several programs with several partners at once.
Bachelor’s degree in marketing, business, or a related field, or equivalent experience.
Comfort working with partners and colleagues in a remote environment.

Nice To Haves

Experience with partner-influenced pipeline is highly recommended.
Familiarity with enterprise software, ideally customer experience or contact center technology, is highly recommended.

Responsibilities

Support joint go-to-market plans with a focus group of reseller and service provider partners, aligning on shared goals and delivering marketing work from planning through execution.
Design and run integrated co-branded demand-generation campaigns with priority partners, including digital marketing, webinars, account-based marketing, incentive programs, and partner-led events.
Build and maintain relationships with partner marketing and sales teams through regular contact and follow-through.
Represent partner feedback and needs within Five9 and advocate for what helps partners succeed.
Set pipeline goals for each program before launch and manage programs toward those goals.
Oversee Marketing Development Fund planning and governance, including partner proposals, approvals, performance tracking, alignment with revenue objectives, and measurable return on investment.
Track and report program performance, identify what is producing pipeline and revenue, and adjust programs based on results.
Work cross-functionally to create co-marketing assets and partner-ready campaigns, package messaging, content, and campaign kits, and drive adoption of global campaigns and tools.
Put partner-ready value propositions and sales-enablement playbooks into partners’ hands, with practical guidance on when and how to bring Five9 into a conversation.
Work with internal teams to capture joint wins and customer stories and use them in campaigns, events, and partner enablement.

Benefits

Health, dental, and vision coverage beginning on the first day of employment; Five9 covers 100% of the employee portion and shares a high portion of dependent costs.
Short- and long-term disability insurance.
Basic life insurance.
401(k) savings plan with employer matching.
Mental health support platform offering therapy, coaching, and self-guided mindfulness resources for covered employees and dependents.
Employee stock purchase plan.
Paid time off.
Company-paid holidays.
Paid volunteer hours.
12 weeks of paid parental leave.
Potential annual performance bonus, stock, and/or other applicable incentive compensation.