Partner Implementation Enablement Specialist

Malbek

2d•Remote

About The Position

Malbek is seeking a US-based Partner Implementation Enablement Specialist to support partner-led CLM implementations by coordinating projects, enabling technical resources, and ensuring partner readiness. This role helps partners follow Malbek delivery standards and provides the tools, training, product guidance, and governance needed to implement and support Malbek’s Contract Lifecycle Management (CLM) solutions. This individual-contributor role works closely with the Partner Enablement Manager and cross-functional teams to improve partner adoption, implementation consistency, technical readiness, and customer delivery outcomes.

Requirements

Bachelor’s degree in Business, Information Systems, Legal Studies, Computer Science, or a related field, or equivalent experience.
4–5 years in SaaS implementation, project coordination, partner programs, customer success, technical enablement, product training, or delivery operations.
Experience with implementation plans, trackers, RAID logs, readiness checklists, status reporting, governance meetings, escalations, configuration reviews, and partner enablement activities.
Ability to learn enterprise software configuration, translate requirements into practical guidance, and troubleshoot functional or technical delivery questions.
Strong documentation, communication, presentation, training, facilitation, analytical, and problem-solving skills.
Able to work independently in a fast-paced, remote-first environment.
Ability to build strong relationships and trust.
Able to influence without direct authority.
Must be authorized to work full-time in the United States.
Ability to travel up to 15%, primarily domestic.

Nice To Haves

CLM processes
workflow design
SaaS configuration
data migration
integrations
APIs
reporting
AI-enabled capabilities
partner portals
LMS platforms
CRM systems
partner ecosystems

Responsibilities

Plan, track, and coordinate partner-led implementations, technical readiness activities, and enablement milestones.
Manage visibility across action items, risks, issues, dependencies, status updates, and escalation follow-through.
Maintain standard program artifacts, including trackers, RAID logs, readiness checklists, and playbook compliance tools.
Support reporting, steering committee preparation, readiness reviews, and governance discussions.
Own the day-to-day partner oversight process, influencing successful delivery outcomes.
Support partner onboarding, product training, methodology workshops, certification, and technical enablement.
Maintain playbooks, implementation guides, best practices, training content, and enablement artifacts across the partner portal and LMS.
Serve as a day-to-day partner contact and gather feedback to improve program structure, training, governance, and resources.
Guide partners through Malbek CLM configuration, solution design, customer use cases, and implementation best practices.
Review partner configurations for alignment with Malbek standards and customer requirements.
Advise on workflow automation, approvals, data migration, integrations, AI-enabled capabilities, QA testing, and adoption-focused configuration.