Partner Account Sales Manager - Retail

Salesforce•Boston, MA

19d•$131,460 - $248,010

About The Position

As a Partner Account Sales Manager for Retail Enterprise at PACE, you will drive partner sales and consumption strategies, ecosystem growth, and strategic alliances within high-impact retail and digital accounts. You will support channel partners, System Integrators, and Hyperscalers in accelerating ACV and customer success across the retail sector, using AI tools to streamline workflows, review partner data, and support go-to-market strategy creation. The role combines hands-on execution, retail industry knowledge, culture-first leadership, and partner engagement to build pipeline, drive software consumption, and deliver mutual value. You will also help foster a supportive, inclusive, and growth-oriented team environment through strong internal partnerships, continuous learning, and PACE’s core values.

Requirements

3–5+ years of experience in Partner Management, Channel Sales, Enterprise Software Sales, or Strategy Consulting.
Demonstrated commitment to building inclusive, high-trust team environments, with empathy, integrity, transparency, and team accountability.
Solid understanding of enterprise retail technology, such as e-commerce, supply chain, store systems, and customer data platforms.
Demonstrated success meeting or exceeding indirect sales quotas and joint pipeline goals, and facilitating co-sell motions.
Comfort and enthusiasm integrating AI tools, such as generative text tools, predictive forecasting, and automated CRM workflows, into daily work.
Practical expertise in how SIs, MSPs, and Hyperscalers co-sell and deliver enterprise value.
Exceptional interpersonal, presentation, and negotiation skills, and ability to build trust and align cross-functional teams around a shared vision.
Bachelor’s degree in Business, Communications, or a related field, or equivalent practical experience.

Responsibilities

Own and exceed revenue and partner investment targets, pipeline creation goals, and co-sell metrics within assigned Retail Enterprise partner accounts.
Work with direct sales teams to identify opportunities, co-sell, negotiate, and close deals; collaborate with Alliances, Marketing, Product, and Customer Success.
Drive joint go-to-market motions with Hyperscalers, regional partners, and specialized retail technology ecosystem partners.
Contribute to a positive, collaborative, and inclusive team culture, supporting open communication, psychological safety, and mutual accountability.
Build trusted relationships with partner account executives, practice leads, and technical representatives.
Use knowledge of omnichannel retail, supply chain and logistics, e-commerce platforms, POS systems, and store operations to align partner solutions with client needs.
Track post-sale partner engagement, encourage software adoption, support renewals, and maximize long-term consumption value.
Use AI tools, including generative AI, predictive CRM workflows, and data analytics, to streamline administrative work, create enablement materials, and track pipeline metrics.
Coordinate and deliver partner enablement programs, joint marketing campaigns, and co-branded value propositions; encourage AI literacy and ongoing skill development.
Serve as the primary point of contact between external partner teams and internal PACE Retail Sales, Product, and Customer Success groups.
Maintain accurate CRM data, conduct active pipeline reviews, and provide reliable forecasts.