Partner Account Manager

ProphixEtobicoke, ON
CA$125,000 - CA$150,000Hybrid

About The Position

As a Partner Account Manager at Prophix, you'll play a key role in growing our North American Strategic Alliances & Partnerships team by recruiting, enabling, and managing a portfolio of Referral, Reseller, and ISV partners across an assigned territory. You'll work closely with external partners and collaborate internally with teams across Marketing, Direct Sales, Professional Services, and more to drive partner-led pipeline and revenue growth. This is a role for someone who thrives on building relationships, developing new business, and taking ownership of results in a fast-moving, high-growth environment.

Requirements

  • 3–5 years of experience in partner management, channel sales, or account management within a technology or advisory company
  • Demonstrated ability to build, grow, and sustain strong partner or client relationships across complex organizations
  • Proven track record of meeting or exceeding sales objectives and executing territory or account development plans
  • Experience managing complex, solution-oriented sales or implementation engagements in partnership with external stakeholders
  • Skilled at navigating multi-level organizational structures and earning buy-in from both technical and operational audiences
  • Strong presentation and communication skills, with the ability to clearly convey value propositions to a wide range of audiences
  • Ability to travel within Canada and the United States, and internationally as needed; valid passport required
  • Comfort using AI tools responsibly to support tasks such as research, drafting, or data review
  • Ability to learn new tools and adapt as technology evolves
  • Curiosity and openness to exploring new approaches
  • Collaborative mindset when working with teams and technology
  • Must be legally entitled to work in the country where this role is located

Nice To Haves

  • Degree in Accounting, Finance, Business Management, Marketing, or a related discipline
  • Proficiency with Salesforce.com and Microsoft Office
  • Knowledge of accounting and/or financial concepts — whether through academic study or hands-on experience
  • Experience with consultative selling approaches
  • An entrepreneurial mindset with the drive and self-motivation to build something, take initiative, and consistently follow through on the activities that lead to results

Responsibilities

  • Build and execute a territory sales plan that drives partner pipeline growth and meets quarterly and annual revenue targets
  • Recruit, onboard, and develop Referral, Reseller, and ISV partners — creating individual partner plans that align to Prophix's broader North American channel strategy
  • Develop and deepen relationships within partner accounts, supporting partners through their sales cycles from first engagement through to close
  • Serve as the primary point of contact for your partners, articulating Prophix's value proposition clearly to partner stakeholders, their clients, and prospects at all levels of an organization
  • Collaborate with the Prophix Field Marketing team to co-develop and execute partner campaigns, lead generation events, sales education programs, and adoption initiatives
  • Act as a Prophix representative at conferences, tradeshows, and partner events — championing the brand and strengthening our channel presence
  • Coordinate across internal teams, including Prophix Academy, Finance, Direct Sales, and Customer Support, to ensure partners have the resources and support they need to succeed
  • Maintain accurate forecasting, pipeline reporting, and record keeping within Prophix systems, holding yourself accountable to performance commitments

Benefits

  • Comprehensive health, dental, vision, and mental-health coverage
  • Retirement savings with employer contributions
  • Parental leave top-up
  • Annual wellness allowance
  • Generous paid time off including vacation and sick time
  • Social events, team activities, and opportunities to build community
  • Opportunities to participate in Environmental, Social, and Governance (ESG) initiatives
  • Quarterly Town Halls and Kickoffs that bring teams together to celebrate wins, share updates, and look ahead at what’s next
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