Part-Time Training Assistant #P0237 (Eastern Regional Office)
About The Position
At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve. We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency – one of the largest in the Commonwealth of Virginia – partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia’s most vulnerable citizens have easy access to the services and benefits available to them. This is an hourly/wage position and is not entitled to the Commonwealth of Virginia’s state benefits package. This position is limited to no more than 1500 hours in a 12-month period and averages no more than 29 hours a week. The Virginia Department of Social Services (VDSS), Division of Local Training and Development in the Eastern Regional Office is currently seeking a Training Assistant. This position will be responsible for assisting the Division in supporting the delivery of human services program training for 120 local agencies and community partners and maintaining the appropriate regional training center(s). This position will support the System Data and Support Supervisor, the regional office staff, the trainers within the division and agency leadership.
Requirements
- Knowledge and skill with a learning management system (LMS).
- Strong customer service skills and demonstrated ability to provide quality customer service.
- Demonstrated ability to effectively communicate complex information verbally and in writing.
- Ability to analyze training logistics problems and find creative solutions.
- Ability to participate on teams at various levels within an organization.
- Ability to positively engage all levels of an organization as well as external partners, including leadership.
- Demonstrated ability to lead individuals and/or teams with executing tasks/projects composed of complex phases or steps.
- Ability to work independently to solve problems, mitigate tasks, and organize resources for a specific result/outcome.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) with the ability to input and export data from database software.
Nice To Haves
- Experience working in a Learning Management System (LMS).
- Experience in procuring goods and services for a public sector or educational entity.
- Experience in registration operations in support of training programs.
- Experience troubleshooting computers and software applications.
- Experience in training center/facility management including training material management.
Responsibilities
- Assisting the Division in supporting the delivery of human services program training for 120 local agencies and community partners.
- Maintaining the appropriate regional training center(s).
- Supporting the System Data and Support Supervisor, the regional office staff, the trainers within the division and agency leadership.
Benefits
- This is an hourly/wage position and is not entitled to the Commonwealth of Virginia’s state benefits package.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
