Part Time Supervisor - Mall of America

TravisMathew•Bloomington, MN

About The Position

The Supervisor manages and maintains the in-store sales and service experience and promotes a sales culture to achieve or exceed sales, key performance indicator (KPI), and profitability goals. The role focuses on delivering exceptional client service, building repeat business, maintaining product knowledge, supporting visual merchandising and store events, and mentoring part-time and seasonal client associates. The position is at the Mall of America. The listed hourly pay range is $18.30–$20.15, with an intermediate figure of $19.23. TravisMathew is an equal opportunity employer and encourages applicants with transferable skills and varied perspectives to apply.

Requirements

  • 1–3 years of experience in retail store management.
  • 2 years of experience in a client services-related capacity.
  • Proficiency in Microsoft applications.
  • Proficiency in point-of-sale (POS) systems.
  • Experience with back-office operations management, visual merchandising, and recruitment and training.
  • Strong written and verbal communication skills.
  • Ability to manage and mentor a team.
  • Ability to work effectively and collaboratively with cross-functional teams and stakeholders.
  • Ability to make decisions independently or escalate when applicable.
  • Ability to work non-traditional hours, including weekends, evenings, and holidays.

Nice To Haves

  • Bachelor’s degree in Business or a related field preferred.

Responsibilities

  • Promote an approachable and efficient sales and service focus on the sales floor to achieve sales goals and deliver exceptional service.
  • Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
  • Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
  • Participate in and assist with creating effective product and visual merchandising that drives sales and makes the store easy to shop, including head-to-toe outfits.
  • Participate in and assist with creating store events and CRM activities focused on rewarding repeat business.
  • Apply entrepreneurial thinking to visual merchandising, sales generation, marketing, and event coordination.
  • Mentor part-time and seasonal client associates.
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