Parks & Recreation Supervisor

Gateway Services CDD•Fort Myers, FL

2d•Onsite

About The Position

Under the direct supervision of the Public Works Director, the Parks & Recreation Supervisor oversees Parks & Recreation operations within the Public Works Department. The role plans, directs, coordinates, and reviews staff work; oversees recreation programs and contracts; and manages related facilities and infrastructure, including buildings, parks, and landscaping. It combines supervisory responsibility with hands-on operational support and frontline coverage as needed. The position requires an active presence at District facilities, strong organizational and computer skills, timely responses to emails and resident inquiries, and flexibility to work mornings, evenings, weekends, and holidays as needed. During an emergency, employees in this classification must report and carry out assigned duties for the duration of the emergency. Depending on the circumstances, this may require working around the clock for several days on short notice. The position requires a bachelor’s degree in Recreation or a related field and five years of progressively responsible supervisory experience in Parks & Recreation Administration, or a combination of education and experience aligned with government and parks and recreation experience. Applicants must be U.S. citizens or eligible to work in the United States and must pass a background check and alcohol and drug test. Required certifications and licenses include a qualifying aquatic operator certification (or ability to obtain it within one year), First Aid/CPR (or ability to obtain it within one year), a Class E Florida driver’s license with an acceptable driving record, FEMA ICS-100, ICS-200, and ICS-700 (or ability to obtain them within three months), ladder safety training and certification (or ability to obtain it within six months), and FDEP Stormwater Erosion and Sediment Inspector Certification (or ability to obtain it within one year). Preferred certifications are FDOT Temporary Traffic Control (TTC/MOT) and Certified Parks and Recreation Professional (CPRP), each obtainable within one year if not already held.

Requirements

Bachelor’s degree from an accredited college or university in Recreation or a related field, and five years of progressively responsible supervisory experience in Parks & Recreation Administration, or a combination of education and experience aligned with government and parks and recreation experience.
Must be a United States citizen or eligible to work in the United States.
Must successfully pass a background check and alcohol and drug test.
Strong leadership, coaching and staff development, organizational, customer service, written communication, and verbal communication skills, including timely email correspondence.
Ability to establish and maintain effective working relationships with program participants, coworkers, Board members, and the general public.
Ability to exercise independent judgment, anticipate operational needs, and support short- and long-term department goals.
Knowledge of parks and recreation operations, facility maintenance, aquatic operations, and applicable safety and regulatory requirements.
Ability to effectively present information one-on-one and in small-group situations to customers, clients, and other employees.
Ability to maintain a positive attitude and enthusiasm for the job.
Ability to use modern office equipment, computers, electronic devices, and applications, including Microsoft Word, Excel, and Outlook.
Proficiency with Microsoft Office, Outlook, SharePoint, CivicRec, Cartegraph, SeeClickFix, and other District software.
Certified Pool & Spa Operator (CPO) or Aquatic Facility Operator (AFO) certification, or ability to obtain within one year of hire.
First Aid/CPR certification, or ability to obtain within one year.
Class E Florida state driver’s license with an acceptable driving record.
FEMA ICS-100, ICS-200, and ICS-700, or ability to obtain within three months.
Ladder Safety Training & Certification, or ability to obtain within six months.
FDEP Stormwater Erosion and Sediment Inspector Certification, or ability to obtain within one year of employment.
Ability to work hours outside regular District hours, including nights, weekends, holidays, and emergency situations.
Ability to meet the position’s medium physical demands, including occasional exertion up to 50 pounds, frequent exertion up to 20 pounds, and constant exertion up to 10 pounds; some unassisted lifting, carrying, pushing, and pulling of objects up to 50 pounds; and prolonged periods of visual concentration and moderate eye, hand, and foot coordination.
Ability to perform duties involving significant standing, walking, moving, climbing, carrying, bending, and kneeling, as well as some crawling, reaching, handling, sitting, pushing, pulling, stooping, and digging.
Ability to use sensory skills to communicate and interact effectively with employees and the public by telephone and in person, and to work in the environmental conditions described in the posting.

Nice To Haves

Experience managing or running recreational leagues is desirable but not required.
FDOT Temporary Traffic Control (TTC), also referred to as Maintenance of Traffic (MOT), certification or ability to obtain within one year.
Certified Parks and Recreation Professional (CPRP) certification or ability to obtain within one year.

Responsibilities

Oversee daily operations of District parks, recreation facilities, facility rentals, parking operations, programs, and special events, while supporting staff coordinating and executing them.
Monitor and maximize revenue opportunities through facility rentals, memberships, recreation programs, events, and other District services; ensure revenue goals are met, fees are collected, and resources are used efficiently.
Assist with recreation facility openings, closings, inspections, customer service, events, and other hands-on operational duties.
Develop, communicate, and enforce District policies and procedures, including risk management, safety, standard operating procedures, and communications.
Conduct interviews, hiring, coaching, and performance evaluations in accordance with District policies.
Determine work procedures, prepare work schedules, expedite workflow, and standardize procedures to improve operational efficiency and effectiveness.
Develop, implement, and track effective and efficient use of budgeted funds, personnel, materials, facilities, and time, including capital projects assigned by the Public Works Director; ensure functions and programs meet timelines, budgets, and quality parameters.
Serve as staff liaison to the Parks & Recreation Advisory Committee (PRAC), coordinating updates, tracking agenda items, following up on recommendations, and communicating action items to District leadership.
Prepare documentation regarding department activities, including monthly reports and facility and program usage and progress.
Establish department priorities, anticipate operational needs, and coordinate assignments with recreation staff, Public Works personnel, and contractors.
Respond to and resolve public issues and inquiries and participate in public meetings as required.
Develop and maintain long-range planning calendars, policies and procedures, and service delivery methods for recreation facilities and programs.
Provide emergency response duties as directed for the duration of an emergency.
Perform other duties as assigned.