Parking Services Officer I (Days & Nights)

Texas A&M • College Station, TX

17h • $16 - $17 • Onsite

About The Position

Transportation Services is looking to hire Parking Services Officer I employees on both the Days and Nights shifts. These positions are responsible for enforcing parking regulations by giving warnings and issuing parking citations. Duties often require performing traffic control on campus. Employees in this position must have strong customer service skills due to providing public assistance to University employees, students, and visitors.

Requirements

• High school diploma or equivalent combination of education and experience.
• Two years full-time work experience.
• Must have a valid driver’s license or the ability to obtain a State of Texas class “C” vehicle operator’s license within 30 days of employment.
• Customer relations skills.
• Ability to work independently.
• Ability to work periodic rotating shifts.
• Ability to multi-task and work cooperatively with others.
• Ability to operate and comprehend technical aspects of electronic data terminals and ticket writers, telephone systems, video monitors, computer systems and electronic and mechanical systems required for booth operations.
• Must be able to use all of the following mobility devices with training; mobility devices used include walking, bicycle, scooter, and/or car/truck.
• Must be able to lift and/or move heavy weight objects.
• May be required to stand/traverse for extended periods of time (hours may increase depending on Special Events).
• Performs such tactile activities as key punch, grasping, holding, lifting, reaching, crouching, standing for extended periods of time, traversing, and repetitive tasks, such as arm movements required for traffic direction.
• Individuals in this position are frequently required to work hours outside of their regular work shift to support special events and other campus activities.
• Employees will be expected to work their regularly scheduled shifts as well as scheduled special events, which will require employees to have scheduled overtime.
• This will require the ability to work nights, holidays and weekends as scheduled.
• Required to participate in field training program to upgrade skills and will be expected to perform senior officer duties as part of training status.
• Exposure to vehicle movement hazards if proper safety procedures are not followed.

Nice To Haves

• Ability to work periodic rotating shifts.
• Ability to work nights, holidays and weekends as scheduled.
• May be required to make decision and apply discretion on enforcement issues more frequently than similar positions during business hours (Nights shift).
• May be required to use more customer relations skills to de-escalate contacts with customers (Nights shift).
• May be required to provide more detailed information and directions due to limited availability of other customer resources during these duty hours (Nights shift).

Responsibilities

• Enforcing parking regulations by giving warnings and issuing parking citations.
• Performing traffic control on campus.
• Providing public assistance to University employees, students, and visitors.
• Operating and comprehending technical aspects of electronic data terminals and ticket writers, telephone systems, video monitors, computer systems and electronic and mechanical systems required for booth operations.
• Using mobility devices including walking, bicycle, scooter, and/or car/truck.
• Working hours outside of regular work shift to support special events and other campus activities.
• Working scheduled special events, which will require scheduled overtime.
• Making decisions and applying discretion on enforcement issues (Nights shift).
• Using customer relations skills to de-escalate contacts with customers (Nights shift).
• Providing detailed information and directions (Nights shift).

Benefits

• Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatically enrollment in the Teacher Retirement System of Texas
• Free exercise programs and release time
• All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees