Parking Lot Patrol - Part Time (Grave Shift)

Oaklawn•Hot Springs, AR

3d•Onsite

About The Position

Oaklawn is seeking a Parking Patrol team member to provide a visible security presence in its parking areas and help ensure the safety and security of guests, team members, and property. The position patrols parking areas in a security vehicle, deters potential criminal activity, reports concerns promptly, and delivers guest service consistent with Oaklawn’s Core Values and Standards of Behavior. The role also responds to security calls and alarms, prepares incident reports and logs, and performs other duties as assigned. The employee must follow company policies and applicable regulations, maintain confidentiality and a professional appearance, and support a safe environment. The role requires regular punctual attendance and flexibility to work nights, weekends, holidays, and required overtime. Applicants must be at least 21 years old, have a high school diploma or equivalent, have guest service experience, and hold a valid driver’s license with an acceptable driving history. A pre-employment drug screen and background check are required.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent.
Guest service experience is required.
Must have a valid driver’s license and an acceptable driving history as determined by Oaklawn Jockey Club.
Must be able to qualify for licenses and permits required by federal, state, and local regulations.
Ability to communicate effectively in English, including reading and writing.
Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
Ability to handle and defuse hostile, intoxicated, or upset individuals professionally and calmly.
Ability to remain calm, professional, and friendly in all situations.
Ability to work independently with limited supervision and as part of a team, using good judgment.
Ability to handle several tasks simultaneously and adapt quickly to changing conditions and priorities.
Excellent communication, interpersonal, and problem-solving skills.
Ability to use a hand-held radio for communications.
Must be flexible to work all shifts, including holidays, nights, weekends, and overtime as business needs dictate.
Regular attendance and punctuality are required.
Must adhere to and deliver Oaklawn’s Core Values and Standards of Behavior.
Must complete a pre-employment drug screen and background check.

Nice To Haves

At least one year of security or similar experience is preferred.

Responsibilities

Maintain a visible security presence and continuously patrol parking areas in a security vehicle to deter criminal activity and identify safety issues.
Monitor parking lot activities and promptly report issues, criminal behavior, unsafe conditions, hazards, and accidents to a supervisor or manager.
Inspect the patrol vehicle before each shift and ensure it is clean and safe.
Assist guests promptly and courteously by providing directions, answering questions, and offering other appropriate assistance.
Follow traffic laws, company policies, safety procedures, emergency action procedures, and applicable regulatory requirements.
Respond promptly to security calls and alarms, operate communication equipment according to policy, and respond to verbal or physical altercations using appropriate measures.
Patrol designated areas to prevent theft, violence, safety issues, and hazards; check doors and help keep locked areas secure.
Conduct regular security post inspections and enforce internal control policies, underage gambling and drinking laws, and other relevant requirements.
Prepare security incident reports, maintain security logs, and complete departmental paperwork accurately and on time.
Communicate effectively with guests and Oaklawn team members at all levels.
Maintain confidentiality, a professional appearance, and conduct consistent with Oaklawn’s Core Values and Standards of Behavior.
Attend work regularly and punctually, follow the schedule, and coordinate scheduling concerns with the manager with attention to guest satisfaction.
Perform work safely, maintain a safe environment, and carry out other duties as assigned.