Parking & Transportation Field Services Officer II

UIOWA•Iowa City, IA

9d•Onsite

About The Position

The University of Iowa Parking & Transportation department is hiring a Parking Field Services Officer II to patrol campus and ensure compliance with university parking regulations. Under general supervision, the officer responds to parking violations on foot, bicycle, or in motor vehicles and assists motorists, bicyclists, University departments and programs, and University Police. The role uses independent discretion when enforcing parking regulations and helps analyze and resolve campus parking issues affecting faculty, staff, students, and the public. The position is performed fully on campus at the University campus. The regular schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m., with overtime as required for special events such as athletic events and concerts. The University of Iowa describes its benefits as including exceptional health coverage, university-paid life insurance, robust retirement plans, generous leave policies, 24/7 support services, well-being resources, access to UI Health Care specialists, advanced training, leadership development, and tuition assistance. Candidates must disclose conviction history and undergo a criminal background check and driver’s license verification. Up to three professional references may be requested. State agency employers in Iowa, including the University of Iowa, use E-Verify to confirm employment eligibility.

Requirements

Completion of a high school diploma or equivalent.
Any combination of public contact experience and/or college or university-level coursework equivalent to three years of full-time employment.
A valid driver’s license.
Ability to meet the University of Iowa Driving Policy.

Nice To Haves

Knowledge of the University of Iowa campus and locations of various parking facilities.
Customer service or public contact experience.
Ability to adapt, prioritize, and organize multiple tasks.
Proficient computer skills.
Excellent communication skills to interact effectively with people from various backgrounds and cultures.

Responsibilities

Patrol campus to enforce motorist and bicycle parking regulations.
Issue parking violations using electronic ticket writers.
Use independent discretion when enforcing parking regulations.
Analyze and resolve campus parking issues affecting faculty, staff, students, and the public.
Operate the License Plate Recognition system.
Screen, clear, and secure parking lots before and during special events.
Respond to violations on foot, bicycle, or in motor vehicles.
Assist motorists, bicyclists, University departments and programs, and University Police.