Parking Field Operations Lead (Parking Officer III)

California State University, Fullerton•Fullerton, CA

1d•$3,981 - $5,800•Onsite

About The Position

The Parking Field Operations Lead (Parking Officer III) provides advanced-level coordination, oversight, and lead work direction for parking enforcement and field operations under the general direction of the Associate Director of Parking and Transportation Services. The role plans, organizes, and oversees daily field operations, staffing assignments, parking enforcement activities, and special-event traffic control to ensure equitable, efficient, safe, and compliant campus parking operations. It exercises independent judgment in interpreting and applying university parking policies, procedures, and applicable regulations, and serves as an operational liaison between Parking and Transportation Services, campus departments, external partners, and the public. The role also contributes to an inclusive team environment that supports information sharing and discussion of diverse perspectives. Other duties may be assigned. The position works year-round outdoors. The work schedule is Monday through Friday, with schedules subject to variation according to department needs.

Requirements

High school diploma or equivalent.
Valid California driver's license.
Three years of related experience.
Strong independent judgment, analytical skills, and communication skills.
Thorough knowledge of procedures and regulations related to parking and traffic control.
Ability to create action plans for parking enforcement and traffic events and analyze traffic flow and capacity.
Strong problem-solving skills, including the ability to analyze unit performance and operational effectiveness and recommend operational or procedural changes.
Ability to establish and maintain cooperative working relationships with campus and community stakeholders.
Strong planning and organizational skills, including ensuring parking equipment, lot maintenance, and program social media and marketing information are current.
Ability to plan and schedule unit work and provide lead work direction to others.
Ability to communicate effectively and professionally, verbally and in writing.
Commitment to providing enforcement and customer service equitably and professionally to diverse students, faculty, and staff.
Satisfactory completion of a background check, including a criminal records check.

Nice To Haves

One or more years of experience in parking operations.
Three or more years of lead work experience.
Experience in a university setting.
Parking Enforcement and Compliance Professional (PECP) certification.
Proficiency in T2 Flex and Microsoft Office.
Ability to anticipate operational problems and address them proactively.

Responsibilities

Coordinate, oversee, and provide lead work direction for parking enforcement and field operations.
Plan, organize, and oversee daily field operations and staffing assignments.
Oversee parking enforcement activities and special-event traffic control.
Apply university parking policies, procedures, and applicable regulations using independent judgment.
Act as an operational liaison among Parking and Transportation Services, campus departments, external partners, and the public.
Coordinate parking programs and functions, research operational issues, and analyze operations to develop recommendations for procedural or operational changes.
Create action plans for parking enforcement and traffic events, including analysis of traffic flow and capacity.
Analyze unit performance and operational effectiveness and recommend changes.
Establish and maintain cooperative working relationships with campus and community stakeholders.
Plan and schedule unit work and provide lead work direction to others.
Ensure parking equipment, parking lot maintenance, and parking program social media and marketing information are current.
Support an inclusive team environment that encourages information sharing and open discussion of diverse perspectives.
Perform other duties as assigned.