Parking & Transportation Field Services Officer II

University of Iowa•Iowa City, IA

4h•Onsite

About The Position

The University of Iowa Parking & Transportation department is seeking a Parking Field Services Officer II. Under general supervision, this position patrols campus to ensure compliance with university parking regulations and responds to violations on foot, by bicycle, or in motor vehicles. The officer assists motorists and bicyclists, University departments and programs, including University of Iowa Health Care, University Van Pool, Parking Cashiering and Maintenance, and University Police. The position is performed fully on campus. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m., with overtime as required for special events such as athletic events and concerts. The officer may work in high-traffic public areas, low-lit areas, and extreme weather conditions.

Requirements

Completion of a high school diploma or equivalent.
A combination of public contact experience and/or college or university-level coursework equivalent to three years of full-time employment.
A valid driver's license.
Ability to meet the University of Iowa Driving Policy.

Nice To Haves

Knowledge of the University of Iowa campus and the locations of various parking facilities.
Customer service or public contact experience.
Ability to adapt, prioritize, and organize multiple tasks.
Proficient computer skills.
Excellent communication skills to interact effectively with people from varied backgrounds and cultures.

Responsibilities

Patrol campus to enforce motorist and bicycle parking regulations.
Issue parking violations using electronic ticket writers and exercise independent discretion when enforcing parking regulations.
Analyze and resolve campus parking issues affecting faculty, staff, students, and the public.
Operate the License Plate Recognition system.
Screen, clear, and secure parking lots before and during special events.
Assist motorists and bicyclists, University departments and programs, and University Police.