Parking Enforcement Supervisor - City of Birmingham
About The Position
The City of Birmingham is seeking a well-qualified Parking Enforcement Supervisor to oversee the daily operations of the City's parking enforcement program. This position supervises Parking Enforcement Officers, ensures compliance with parking regulations and departmental policies, responds to citizen concerns and citation disputes, and promotes positive community relations. The supervisor also monitors operational performance, conducts parking studies, maintains equipment and supplies, and prepares reports to evaluate program effectiveness. The ideal candidate possesses strong leadership, sound judgment, and excellent customer service skills to maintain efficient and professional parking enforcement services.
Requirements
- Driver's License
- Experience leading employees in a work setting.
- Experience using software applications to compile and report data in a work setting.
- Experience enforcing city/local codes or ordinances.
Responsibilities
- Completes daily, monthly, and yearly documentation by gathering reports from Parking Enforcement Officers, maintaining records, completing various reports, and submitting reports/notifying appropriate personnel or department when necessary.
- Addresses citizen complaints and/or concerns regarding citation disputes and broken/inaccurate meters by receiving complaints, conducting investigations, interpreting parking ordinances, providing recommended resolutions, and completing documentation.
- Oversees and directs the parking enforcement office by providing Parking Enforcement Officers (PEO) with information, handling issues, and receiving and fulfilling parking requests.
- Performs duties associated with parking enforcement by patrolling assigned area, identifying parking violations, and issuing parking citations.
- Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training.
- Completes reports and documentation to document and report daily activities and report damaged or missing equipment, meters, and signs to notify appropriate person/department.
- Strategizes with businesses and other departments (e.g., police department) to minimize parking issues, particularly for special events (e.g., Alabama Theatre events).
- Appears in court to testify regarding contested parking citations.
Benefits
- medical and dental insurance
- employer-sponsored retirement plan (pension)
- generous paid holidays
- sick and vacation leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
