Parking Enforcement Officer, Part Time

City of New Haven • New Haven, CT

2d • Onsite

About The Position

The City of New Haven is seeking a qualified and motivated individual for the part time civilian position of Parking Enforcement Officer. As a vital member of our team, you will play a crucial role in ensuring compliance with parking ordinances, maintaining traffic control, and upholding the safety and efficiency of our city streets. If you are a detail-oriented individual with the ability to make informed decisions, work independently, and engage effectively with the public, we encourage you to apply for this dynamic and engaging position. Join us in fostering a safe and well-regulated urban environment for the City of New Haven.

Requirements

• Graduation from high school
• 6 months minimum working experience in a customer service or similar public-facing role.
• Ability to become familiar with the City's traffic laws and regulations.
• Ability to assess evidence and make decisions concerning enforcement violations.
• General computer literacy, including word processing, spreadsheets, and email.
• Ability to assemble detailed information in a written report.
• Ability to be tactful, firm, and courteous in all dealings with the public.
• Ability to identity and report hazardous conditions, such as missing or damaged signals, signs, and meters.
• Ability to work on rotating shifts under all weather conditions.
• Commitment to keep all matters confidential and conducting oneself with the highest ethical standards.
• Ability to follow oral and written instructions.
• Ability to walk for extended periods of time under all weather conditions.
• Ability to give hand direction in directing pedestrians or vehicular traffic.
• Ability to establish and maintain effective working relationships with other employees and the public.
• Ability to deal calmly and effectively with high-stress situations.
• Must have and maintain a valid Connecticut Driver’s License.

Responsibilities

• Monitoring an assigned area to ensure compliance with parking ordinances and ticketing non-compliant vehicles.
• Assistance in traffic control and the enforcement of traffic laws pertaining to pedestrians as well as vehicular traffic.
• Enter and retrieve information pertaining to vehicle registration, identification, and status, using hand-held computers.
• Identify vehicles in violation of parking codes, checking with appropriate staff when necessary to confirm identities or to determine whether vehicles need to be booted or towed.
• Places tickets on illegally parked vehicles, such as at meters and in no parking or limited time parking zones and summons tow trucks when necessary.
• Assists in the enforcement of traffic and parking violations on an assigned shift in an assigned area.
• Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
• Makes arrangements for illegally parked or abandoned vehicles to be towed and directs tow-truck drivers to the correct vehicles.
• Performs traffic control work as directed, such as setting up barricades and temporary signs, placing bags on parking meters to limit their use, or directing traffic.
• Maintains records related to assigned work and makes daily reports.
• Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings, and points of interest.
• Appear in court at hearings regarding contested traffic citations.
• Observe and report hazardous conditions, such as missing traffic signals or signs, and street markings that need to be repainted.

Benefits

• Eligible to be paid three hours at their hourly rate for the following holidays: New Year’s Day, Good Friday, Independence Day, Thanksgiving, and Christmas.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED