Parking Enforcement Attendant ($15-$17) Wilmington and Carolina Beach NC

Towne Park • Wilmington, NC

21d • Onsite

About The Position

The Parking Enforcement Attendant directly reports to the Account Manager and performs supportive functions for parking facilities, garages, and lots. Duties include customer service, cashiering, flagging, cleaning and lot maintenance, operating and maintaining revenue control equipment, completing reports, issuing parking citations, and opening and closing booths. The role follows established practices and procedures, with work checked or verified frequently.

The hourly base pay range is $15–$17, plus incentives. Various shifts are available, and weekends are required. The role involves working outdoors for extended periods, potentially for an entire shift, and exposure to extreme heat and cold. Travel of up to 5% may be required.

Requirements

• Must be at least 18 years of age.
• Must pass a criminal background check and drug screen.
• Must have a valid driver’s license and a clean driving record.
• One to three months of related experience and/or training, or an equivalent combination of education and experience.
• Ability to provide excellent customer service.
• Ability to be trained to operate and maintain revenue control equipment.
• Skill in facility maintenance and upkeep.
• Ability to log information and make mathematical computations quickly and accurately.
• Some knowledge of personnel policies and procedures.
• Knowledge and ability to use a calculator and fee computer.
• Good written and verbal communication skills.
• Willingness to work outdoors in all weather conditions.
• Ability to exercise initiative and sound judgment and react with discretion under varying conditions.
• Ability to establish and maintain effective and appropriate relationships with the public, agencies, and other employees.
• Ability to operate a motor vehicle.
• Ability to stand for the length of the shift.
• Ability to lift, push, and pull up to 50 pounds.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, parkers, co-workers, and clients.
• Patrol and monitor lots to ensure that only authorized vehicles are parked.
• Issue citations to non-paid or time-expired parkers according to preapproved guidelines.
• Manage lot signage, including taking down, repairing, and assembling signs.
• Maintain lot cleanliness by picking up trash, cleaning signage, and performing general lot maintenance.
• Troubleshoot parking meters and equipment when applicable.
• Prepare reports and file paperwork regarding violations and citations.
• Ensure compliance with local, state, and federal laws.
• Perform seasonal tasks, including snow removal by shoveling, salting, and operating a snow thrower.
• Perform other duties as assigned.

Benefits

• Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Employees are able to enroll in the company’s 401(k) retirement savings plan.
• Benefit eligibility depends on job classification, length of employment, and hours worked; benefits are subject to change and may be governed by plan or program terms. Seasonal and temporary roles are not eligible for the listed benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED