Parking Customer Service Attendant

Legacy Parking • Atlanta, GA

10d • Onsite

About The Position

Legacy Parking is looking to add a Parking Customer Service Attendant to our team in downtown Atlanta! The Parking Customer Service Attendant is responsible for walking designated areas of the garage to ensure compliance with parking regulations, assisting with payment-related questions and providing a high level of customer service to the public. This is an active, outdoor role requiring extended periods of walking throughout the assigned shift in all weather conditions.

Requirements

• High school diploma or equivalent (GED)
• Ability to communicate effectively in written and verbal form
• Basic computer or mobile device proficiency for data entry and reporting
• Strong attention to detail and ability to apply regulations consistently and fairly
• Professional demeanor and ability to interact courteously with the public in challenging situations
• Availability Tuesday-Saturday 2pm-9pm

Nice To Haves

• Prior experience in parking enforcement or a customer-facing field role
• Familiarity with parking management software or citation issuance systems

Responsibilities

• Greet arriving and departing customers in a friendly and courteous manner.
• Act as traffic controller to direct incoming customers to available parking spaces.
• Assist guests in operating pay machines.
• Control traffic at entrances and exits, as needed.
• Provide assistance to customers who may have forgotten where they parked.
• Use respectful communication to assist guests with questions, problems, or concerns.
• Communicate professionally with the public, clients, and internal staff
• Perform other related duties as assigned by the supervisor

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED