Parking Compliance Associate

Propark Mobility•Columbus, OH

6d•Onsite

About The Position

CampusParc at The Ohio State University (OSU) is seeking two Parking Compliance Associates. This role involves monitoring parking areas, issuing citations, maintaining company equipment, and providing excellent customer service. The associate will also interface with University police and other personnel, and supervise vehicle towing. The position requires operating various technological devices and maintaining a professional demeanor.

Requirements

At least 20 years old.
Must have a valid DMV driver’s license, for at least 3 years.
High School degree preferred.
One year related experience preferred.
Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
Ability to safely drive a standard or automatic transmission vehicle.
Ability to work in a fast paced environment.
Ability demonstrate sound judgment and professionalism in interactions, maintaining respectful and diplomatic approach
Must maintain a neat and clean appearance in adherence to company standards at all times.

Responsibilities

Monitors metered, pay to park and permit areas and issues citations
Accurately enters citation details, including violation type, inputs and corrects vehicle license plate information, vehicle information, and violation information using a handheld ticket issuance system.
Maintains and cares for all company-issued equipment (vehicles, phones, tablets, etc.), and reporting any damage or technical issues to the Supervisor/Manager on shift
Interfaces with University police and/or other University personnel.
Checks the operational condition of enforcement vehicles and performs routine operator maintenance such as charging EV, and inflating tires, etc.
Operates and trouble shoots computer equipment and two-way radio, handheld device and technology.
Completes data required for citations including but not limited to violation type, location of offense, vehicle license plate number and/or vehicle identification number;
Provides excellent customer service to all parkers, taking every opportunity to assist with questions, parking concerns, and directions.
Supervise towing and removal of vehicles by contracted vendors.
Exercise proper judgment, tact and diplomacy in dealing with people.
Clean vehicles before and after each shift.
Stock supplies as needed.
Other special projects as assigned by location management.

Benefits

Free Parking
Flexible scheduling
Paid Holidays
Wellness
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
Paid vacation (FT Employees)
Extra day-off on your birthday (FT Employees)
Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k (FT Employees)
Seven (7) paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)
Wellness is provided according to city or state mandates