Parking Cashier - MetroHealth Medical Center, main campus

Towne Park • Cleveland, OH

4d • Onsite

About The Position

The Parking Cashier collects and reconciles parking revenue accurately while providing attentive, friendly, and efficient hospitality to guests. The role processes payments and receipts, helps guests with directions and facility information, operates parking and payment equipment, and completes shift reports and other assigned tasks. Work follows established procedures and specific operational directions, with work checked frequently. The position is based at MetroHealth Medical Center’s main campus. Most work is outdoors for extended periods, potentially for the full shift, in hot or cold weather. Travel of up to 5% may be required.

Requirements

• High school diploma or GED.
• One to three months of related experience and/or training, or an equivalent combination of education and experience.
• Basic math skills, including adding and subtracting three-digit numbers, multiplying and dividing with tens and hundreds, and performing calculations with American currency.
• Ability to read and write standard English, understand simple instructions and correspondence, write simple correspondence, and present information effectively in one-on-one and small-group situations.
• Ability to understand 24-hour and military time systems and rates based on elapsed time.
• Ability to talk or hear; sit or stand for extended periods; and potentially run, walk, handle or feel objects, tools, or controls, reach, climb stairs, balance, stoop, kneel, crouch, or crawl.
• Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.
• Ability to exert up to 50 pounds occasionally, up to 25 pounds frequently, and more than 10 pounds constantly to move objects.
• Open availability is preferred.

Nice To Haves

• Open availability.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests promptly and treat them with courtesy, respect, and dignity.
• Maintain accuracy and composure under pressure, welcome guests appropriately, and use proper telephone etiquette.
• Assist guests with directions and inquiries, including providing information about facility outlets, meeting rooms, amenities, and local attractions.
• Determine guest charges and process cash, credit, or direct-billing payments; categorize tickets for audits; collect and reconcile revenue; and provide receipts.
• Complete accurate and timely shift reports, follow cash-bank procedures, operate registers, gates, and credit card machines, and obtain information about daily events and applicable rates.
• Complete assigned tasks promptly as directed by the Lead Cashier or Account Manager.

Benefits

• Medical benefits are offered to all employees.
• Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits, subject to eligibility requirements and plan terms.
• Employees may enroll in the company’s 401(k) retirement savings plan, subject to eligibility requirements and plan terms. Seasonal and temporary roles are not eligible for the stated benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED