Medical Laboratory Assistant - Main Campus

Nationwide Children's Hospital•Columbus, OH

About The Position

The Medical Laboratory Assistant provides clerical and patient-care support, particularly for specimen collection and processing. Duties include patient registration, specimen accessioning and collection—including venipuncture, capillary, sweat chloride, and other collections—specimen preparation and processing, and waived laboratory testing. The role also supports laboratory operations through equipment maintenance, quality control, preventive maintenance, and appropriate documentation of results and work tasks. The position requires service excellence and quality patient care, including adapting communication to cultural differences, addressing client concerns, troubleshooting, and working effectively amid interruptions and changing circumstances. The assistant participates in continuing education and supports an atmosphere of mutual respect and inclusiveness. The schedule is full-time, with eight hours worked between 8:00 a.m. and 5:30 p.m. Hours may vary based on site operating hours on weekends. Rotating weekend and holiday work is required. The position is benefits eligible.

Requirements

High school diploma or equivalent.
Technical, organizational, multitasking, attention-to-detail, and computer skills.
Interpersonal skills to collaborate with internal and external customers.
Effective written and oral communication skills.
Ability to work collaboratively and independently.

Nice To Haves

American Society for Clinical Pathology (ASCP) certification.
CPR certification.
One year of clinical laboratory or medical experience and office experience.
Two years of phlebotomy experience.

Responsibilities

Complete technical tasks including specimen accessioning, preparation, processing, delivery, and storage; duties may include phlebotomy and other specimen collection.
Perform clerical tasks and specimen accessioning in accordance with testing protocols and criteria.
Maintain laboratory operations through equipment maintenance, quality control, and preventive maintenance.
Perform waived laboratory testing and appropriately document patient reports, quality control, maintenance, and troubleshooting.
Understand and uphold applicable laws and regulations related to the position and laboratory operations.
Document daily, weekly, and monthly tasks on assigned work-area task lists.
Provide service excellence and quality patient care by adapting communication to cultural differences, researching and resolving client concerns, troubleshooting, and handling interruptions and changing circumstances efficiently.
Provide useful feedback to support individual improvement and participate in efforts to foster mutual respect and inclusiveness.
Participate in continuing education programs.