Parking Cashier - Loews Kansas City

Metropolis Technologies•Kansas City, MO

6d•Onsite

About The Position

SP+ is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The Parking Cashier creates an efficient, stress-free, and enjoyable customer experience by receiving payments for parking services and facilitating traffic flow through the parking facility. The role also involves assisting customers with directions and resolving routine questions or complaints. The position requires basic math, reading, writing, and reasoning skills, as well as a pleasant and courteous manner with the public. Less than a high school education, up to one month of related experience or training, or an equivalent combination is listed as sufficient. A valid state-issued driver’s license is required only if the employee is expected to drive a company vehicle or conduct company business by car. The role regularly requires sitting, handling or feeling objects, tools, or controls, and reaching with hands and arms. Walking is occasionally required, and close vision is needed. The listed pay is $15.00 per hour.

Requirements

Less than a high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to make change.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
Ability to apply common-sense understanding to detailed but standard written or oral instructions and to address problems involving a few concrete variables in standardized situations.
Ability to use a clock (standard or military time), and a credit card machine; calculator use is optional.
Ability to maintain a pleasant and courteous manner on the telephone and with the public and respond effectively to customer problems or complaints.
A valid state-issued driver’s license with a current address and acceptable driving record is required only if expected to drive a company vehicle or on company business.
Availability for second shift, third shift, and/or weekends may be required depending on location hiring needs.

Responsibilities

Treat customers with respect and kindness and provide a positive customer experience.
Report to work on scheduled days, on time, in uniform, and ready to assist customers.
Count the revenue bank at the beginning of a shift and ensure the starting total is correct.
Collect cash and/or validations and maintain the security of cash.
Make change and issue receipts or tickets for transactions.
Calculate or recalculate amounts due from parking tickets.
Operate the cash register and calculate and display transaction costs.
Quote prices for parking services and receive payment from customers.
Give directions and assist customers in reaching city locations.
Complete lost-ticket forms when original tickets cannot be located.
Resolve customer complaints promptly and efficiently, requesting supervisor assistance when needed.
Answer telephone calls promptly and courteously.
Keep the booth clean and pick up trash in the surrounding area.
Check that the booth has an adequate inventory of necessary work aids and supplies.
Verify shift transaction logs against the revenue bank on hand.
Compile collected revenue during the day when a predetermined amount has been reached.
Record amounts received and vehicle counts, including cars entering, leaving, or remaining in the facility when applicable, and prepare a shift transaction report.
Perform other duties assigned by the supervisor.