Parking Cashier - Hotel Vin

Coury Hospitality • Grapevine, TX

2d • Onsite

About The Position

The Parking Cashier oversees daily parking garage operations at Hotel Vin and provides service to hotel guests, visitors, and associates. The role assists with garage access, parking availability, payment procedures, and general parking inquiries. Seasonal positions are sought during the busy holiday season. Selected individuals who have perfect attendance, no late arrivals, and no job performance issues will receive a bonus of $5 for every hour worked at the end of the season. The position is in the Facilities department and reports to the Director of Engineering and Chief Engineer. It is non-exempt.

Requirements

• Communicate effectively and professionally in English with guests, visitors, and associates.
• Demonstrate strong customer service, a friendly and welcoming manner, and a solution-oriented attitude.
• Remain calm and professional when handling guest concerns or challenging situations.
• Show strong attention to detail and awareness of surroundings.
• Work independently while maintaining communication with management and other departments.
• Be dependable, punctual, responsible, and have a strong work ethic.
• Work flexible schedules, including evenings, weekends, and holidays, based on business needs.
• Stand and walk for extended periods; frequently walk, stand, bend, and reach, and occasionally lift.
• Move throughout multiple levels of the parking garage, including using stairs when necessary.
• Work outdoors and in areas exposed to varying weather conditions.
• Maintain a professional appearance and appropriate personal hygiene.
• Have reliable transportation to and from work.
• Wear attire appropriate for outdoor work and changing weather conditions.
• Follow Hotel Vin grooming, uniform, safety, and service standards.
• Be available for scheduled shifts, including weekends and holidays, as required by business needs.

Nice To Haves

• Previous customer service or hospitality experience.
• Bilingual skills.

Responsibilities

• Monitor and assist with parking garage entry and exit gates.
• Assist guests with parking procedures, payment kiosks, parking tickets, access cards, and general garage inquiries.
• Monitor parking equipment, including gates, payment systems, and ticket dispensers, and promptly report malfunctions to management or maintenance.
• Monitor garage capacity and communicate parking availability accurately.
• Place appropriate signage and politely redirect guests when the garage is full.
• Provide information about alternative parking options when the garage is full.
• Assist with access to reserved parking areas and designated parking blocks.
• Monitor unauthorized parking and report violations or concerns to management.
• Answer parking-related questions and direct guests to hotel entrances, elevators, and other property amenities.
• Maintain awareness of traffic flow and pedestrian safety throughout the parking facility.
• Communicate guest concerns, incidents, equipment issues, and operational updates to the appropriate manager.
• Perform additional or revised tasks as assigned based on managerial direction and business needs.

Benefits

• A seasonal bonus of $5 for every hour worked is offered to selected individuals who have perfect attendance, no late arrivals, and no job performance issues.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed