Parking Cashier - Hotel Vin
About The Position
Hotel Vin, Autograph Collection, is seeking parking garage attendants during the busy holiday season in Grapevine, Texas. The Parking Garage Attendant oversees daily parking garage operations while providing exceptional service to hotel guests, visitors, and associates. The role assists with garage access, parking availability, payment procedures, and general parking inquiries. A $5-per-hour-worked bonus is offered at the end of the season to selected individuals who have perfect attendance, no late arrivals, and no job performance issues. Additional tasks may be assigned or revised by management depending on business volume and current operational needs.
Requirements
- Ability to communicate effectively and professionally in English with guests, visitors, and associates.
- Strong customer service skills and a friendly, welcoming, solution-oriented attitude.
- Ability to remain calm and professional when handling guest concerns or challenging situations.
- Strong attention to detail and awareness of surroundings.
- Ability to work independently while communicating with management and other departments.
- Dependable, punctual, and responsible, with a strong work ethic.
- Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
- Ability to stand and walk for extended periods; frequently walk, stand, bend, and reach; and occasionally lift.
- Ability to move throughout multiple levels of the garage, including using stairs when necessary.
- Ability to work outdoors and in areas exposed to varying weather conditions, including independently outdoors for extended periods.
- Maintain a professional appearance and appropriate personal hygiene.
- Maintain reliable transportation to and from work.
- Wear appropriate attire for outdoor work and changing weather conditions.
- Follow Hotel Vin grooming, uniform, safety, and service standards.
- Be available for scheduled shifts, including weekends and holidays, as required by business needs.
Nice To Haves
- Previous customer service or hospitality experience.
- Bilingual skills.
Responsibilities
- Monitor and assist with parking garage entry and exit gates so guests can enter and exit smoothly.
- Assist guests with parking procedures, payment kiosks, parking tickets, access cards, and general garage inquiries.
- Monitor parking equipment, including gates, payment systems, and ticket dispensers, and promptly report malfunctions to management or maintenance.
- Monitor garage capacity and communicate parking availability accurately.
- Place appropriate signage and politely redirect guests when the garage is full.
- Provide information about alternative parking options when the garage is full.
- Assist with access to reserved parking areas and designated parking blocks.
- Monitor unauthorized parking and report violations or concerns to management.
- Answer parking-related questions and direct guests to hotel entrances, elevators, and other property amenities.
- Maintain awareness of traffic flow and pedestrian safety throughout the parking facility.
- Communicate guest concerns, incidents, equipment issues, and operational updates to the appropriate manager.
- Perform additional tasks and responsibilities as assigned by management.
Benefits
- $5 for every hour worked, paid at the end of the season, for selected individuals who meet the stated perfect-attendance and performance conditions.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
